I have always been amazed at the ability of the Lego creators when it comes to their expertise to details. However for this set one of the most iconic things was missing from this set that to this very day amazes me. It is the mailbox. The iconic handprints from Carl and Ellie when they were in their younger years and both marked their handprints in paint on the mailbox. How could this glaring error be made?
I would recommend this to a friend!
Response from LEGOBy Sam, LEGO® Customer Service, April 22, 2024
Oh no! Sorry that everything wasn’t awesome with the ‘Up’ House set. We work hard to make sets that everyone can enjoy and your feedback helps us make them even better. We’ll share your comments with our design teams to help with future sets.
This was a fun set to put together! I love the movie! I lost my husband and my dad this past year and a half, so I can relate to how Carl feels. I love the happy ending, so it's special for me to display it after i built it💖
This toy was a great one with a memory that I will have for ever and man it is worth it! The design perfect.Fun:♾️/10.I love little dug.great toy.would recommend.👍
A fun build overall. It definitely felt difficult and confusing at times but the final result was well worth it. Built it with my husband for our weekly date night. Took about 2 hours. Definitely recommend!
Let me start this off with I LOVEEE legos I have the orchid plant, the small cactus’s, all the flower legos, London bridge, the postcard. So I’ve build my far share of legos but this Lego set actually sent me into rage…. None of the pieces stay they all fall out some how, the structure is horrible it never stays it’s just not a practical piece, when I try to continue to build things keep falling…. My boyfriend who builds the more complicated techno (car ones) even thought it was rage inducing. This was just such a flop because I loved it and bought it because I couldn’t stop thinking about it. Just not stable practical or anything you barely move it and something falls off. 3/10 to be honest.
No, I would not recommend this to a friend.
Response from LEGOBy Haeun, LEGO® Customer Service, February 19, 2024
We're sorry you're having trouble keeping your set together. If you'd like a hand troubleshooting the build or if you find that any pieces aren't holding together as they should, feel free to give us a shout at LEGO.build/Service-BV so we can help!