Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,170 Reviews)
Open Ratings Snapshot
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5 out of 5
5
Excellent Phone !
on May 25, 2026
Posted by: Wallace
[This review was collected as part of a promotion.] I am retired from the USCG with a 3 year old. This phone is phenomenal for staying in touch and being able to keep track of everyone's schedule. Its perfect for researching all things to complete these task. This is the best phone I've ever has so far. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung
on May 25, 2026
Posted by: ShawnD
[This review was collected as part of a promotion.] My Samsung galaxy is absolutely awesome, the AI is very nice and helpful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works fine for me
on May 25, 2026
Posted by: Crafter
[This review was collected as part of a promotion.] Haven't yet used the aI feature yet
For i am still learning about the features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 🌟 ⭐️ 🌠 💫 🌟
on May 25, 2026
Posted by: Mdpegram
[This review was collected as part of a promotion.] incredibly thin, lightweight design and phenomenal main camera. While consuincredibly thin, lightweight design and phenomenal main camera. I love the comfortable in-hand feel, many note compromises on battery life and zoom. Overall, it’s praised as a premium daily driver, particularly for those who prioritize portability over raw specs
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Edge slim but mighty
on May 25, 2026
Posted by: mztabby
[This review was collected as part of a promotion.] Samsung Galaxy S25 Edge feels great in my hand thanks to the slim design and Galaxy AI makes the experience so personalized with many options.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Edge the best in a light and thin package
on May 25, 2026
Posted by: DigitalBeast
[This review was collected as part of a promotion.] This is hands down one of the best phones I've ever owned. All the power mstique of an S25 plus
In a package that is thin and light. That's the thing about this phone.Everybody talks about how thin it is.No one mentions how light it is using any other phone.After this one is like pracking up a brick and putting it to your head. And now that it's received one ui 8.5 with most of the features of the S26
The galaxy AI is amazing! I am a little bummed out that it didn't receive now nudge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lifetime Galaxy Girl!
on May 25, 2026
Posted by: BrittBratt
[This review was collected as part of a promotion.] My Galaxy never fails to disappoint. While I admittedly don't use it to the best of its ability, I enjoy learning new things, tips, and tricks... especially in the new world of Galaxy Ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This phone is decent, but my S20 Ultra was better
on May 25, 2026
Posted by: Lovelies240
[This review was collected as part of a promotion.] I use my phone for a variety of things from work, to games, to taking photos and videos for content creation, as a GPS, as a source of internet, for social media, etc. I feel like this phone is a bit of a downgrade in terms of the galaxy series. I am not fond of the Galaxy AI being incorporated into all of the Samsung Galaxy series.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 28, 2026
Hi there Lovelies240, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know upgrading to a new device can come with a learning curve, and cause frustration when you are working to discover the differences and align the settings to your preferences. Without knowing what features are causing your frustrations, we have provided a link to the Samsung Support Team to offer assistance any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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