Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(1,170 Reviews)
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5
Favorite Galaxy Device
on October 7, 2026
Posted by: SGTSays
[This review was collected as part of a promotion.] I chose to purchase my Galaxy S25 based simply on screen size and similarity to my most recent S23. I've had it for almost one year, and am still very satisfied with every feature it has, I return to the Tips app frequently and learn some thing new every time to enhance my prodictivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on October 7, 2026
Posted by: Teambuckley0919
[This review was collected as part of a promotion.] It's a cool phone but the reception sucks me and my wife have the same service and her phone works every where it's also a Samsung but it's a s ultra 25. This one is slow as well. It just doesn't perform the greatest. I would definitely take the ultra over the edge i have
Value
3
Response from Samsung USBy R&R Team, October 8, 2026
Hey there Teambuckley0919, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We understand how important the reliable connection of your device to your carrier is to you every day. We have provided links to troubleshooting guides to help you with the connection of your device at your convenience. We have also provided links to a few articles to help you maximize the speed and responsiveness of your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I need another one, two, like this one, is so good
on October 3, 2026
Posted by: Leon502
[This review was collected as part of a promotion.] I chose this phone because they recommended it to me, and I did not believe what they said about this device is so cool, it complies with everything they say in the ads.
Every day I discover a new feature and I'm always impressed by an excellent device, I would definitely not change it.
Every day I discover a new feature and I'm always impressed by an excellent device, I would definitely not change it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for great value
on October 3, 2026
Posted by: 4samsung
[This review was collected as part of a promotion.] I choose my s25 edge over any other phone. Main reasons being slim and reduced weight compared to others. The battery lasts me a day. The performance is not less than any ultra. Never had any issues in my usage. The one go to phone would be the 25 edge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an all around great phone.
on October 3, 2026
Posted by: Rbrbandman
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 edge because it had been a while since I had a Galaxy. I like the features and the camera is fantastic. I would highly recommend purchasing this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device is pretty nice
on October 2, 2026
Posted by: Aquarius
[This review was collected as part of a promotion.] "I chose" this device has good good cpu and other capabilities but the storage and camera quality particularly the zoom funtion can use some work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 1, 2026
Posted by: Sapphire
[This review was collected as part of a promotion.] I chose this phone because the screen is a good size and the phone setup was easy to do. The phone's weight is ideal also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is the best.
on October 1, 2026
Posted by: Matt850
[This review was collected as part of a promotion.] The best phone I have owned for a long time I was with the galaxy a14 and switched over and love my choice.
...
Value
4
Written by a customer while visiting Samsung US