Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,170 Reviews)
Open Ratings Snapshot
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5 out of 5
5
Sleek and Chic
on June 10, 2025
Posted by: GalaxyPixie
[This review was collected as part of a promotion.] Everyone compliments the look, feel and performance of the phone. I love how flat and tiny it is and have been loving the features, including Galaxy AI and how easy it is to make magic happen!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not my cup of tea
on June 10, 2025
Posted by: TonyRascooli
[This review was collected as part of a promotion.] I love the size and weight of the phone unfortunately the battery life is exactly what you'd expect with a battery that's small. Also the galaxy AI overwhelms the whole phone I want AI when I want a eye I don't want it to be part of my everyday experience on several keys that I push whether I want the AI or not. Stop it with the AI it really isn't intelligent. I sent the phone back
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 10, 2025
Hi TonyRascooli, we appreciate you sharing your thoughts about the new Samsung Galaxy S25 Edge with us. We understand that new devices can take time to fully explore and align to your preferences. We have provided links to resources that help maximize the battery life and adjust the settings of your device to best align to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good device
on June 10, 2025
Posted by: Thawurdsmith
[This review was collected as part of a promotion.] I've had almost every Samsung device most recently the s25 ultra and though that device was perfect it was just a tad bulky. Incomes the edge the perfect blend of the top things in the ultra like the camera and chipset, with a thin and light body. Got me sold on this phone I recommend it on the daily.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feels great. Surprisingly smooth and powerful for
on June 10, 2025
Posted by: D1nkdonk
[This review was collected as part of a promotion.] I don't use Galaxy AI but it's a nice feature to have.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! My fav
on June 9, 2025
Posted by: Luvphones
[This review was collected as part of a promotion.] By far my favorite Samsung phone I've owned. I would recommend any Samsung device because the quality is exquisite.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung phone
on June 9, 2025
Posted by: Grizzly
from Kansas city
Samsung phone or one of the best phones great camera holds Great and my hands
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is easy to use.
on June 9, 2025
Posted by: Anniea
[This review was collected as part of a promotion.] The Samsung Galaxy s25 edge has great memory and runs games without issues, same with YouTube videos. The only problem I have found is the Camera is not as good as the S22+ I had previously was disappointed in that feature being lacking. As far as Google AI I do not use any AI feature on my phone or tablet so cannot give a proper review on those.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This model is very good for gaming.
on June 9, 2025
Posted by: Doodabag
[This review was collected as part of a promotion.] Very easy to understand for any age and easy to understand.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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