Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7
(1,170 Reviews)
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5
Love the power of this thin and lightweight phone.
on August 17, 2026
Posted by: Treveido
[This review was collected as part of a promotion.] I've been really happy with my Galaxy S25 Edge. I use my phone heavily every day for work, especially email, AI tools, and even some light design work, and it handles everything smoothly without feeling bulky.
The screen is excellent for reading and responding to emails, reviewing documents, working with AI, and jumping between different apps throughout the day. I also really like how thin and lightweight the phone is. For something I carry and use constantly, that makes a bigger difference than I expected.
The camera has also been a nice upgrade. I use social media quite a bit for business, so having better camera features and being able to quickly take good photos and create content right from my phone is genuinely useful.
Overall, what I like most is that it doesn't feel like I'm sacrificing performance to get a thinner, lighter phone. It's become a pretty important everyday work tool for me, while still being great for everything I use a phone for personally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Edge
on August 17, 2026
Posted by: S25Edgeuser
[This review was collected as part of a promotion.] I chose this one because of it's large storage and the upgraded camera. I have been completely satisfied with it's use. I would recommend this model to anyone thinking about purchasing one. I have found it easy to use and also easy to transfer data from my old phone to the new one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has great features
on August 17, 2026
Posted by: Lovesamsung2026
[This review was collected as part of a promotion.] I choose device because of the back battery feature
Value
3
Response from Samsung USBy R&R Team, August 20, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to resources to help you maximize your experience with additional features you may want to integrate in to your usage, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Camera failed
on August 17, 2026
Posted by: Bhil733333
[This review was collected as part of a promotion.] After latest update, my camera failed.No warranty.No fix awful
Value
2
Response from Samsung USBy R&R Team, August 20, 2026
Hi there Bhil7333333, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the experience you mention at your convenience. We have also provided a link to the Samsung Support Team to offer additional options for a resolution even if one-year warranty period has expired. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is always the Best
on August 17, 2026
Posted by: ArmyTpt
[This review was collected as part of a promotion.] This is my third Samsung and I love it. I chose it for the amazing camera, but its ability to stream, great audio, amazing picture; it is the best phone I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Edge offers a refined and immersive user experience, combining sleek design with powerful performance. Its high-resolution display delivers sharp visuals, making it ideal for media consumption and multitasking. The device features a robust processor and ample storage, ensuring smooth operation across demanding applications. Connectivity options are comprehensive, supporting fast data transfer and seamless integration with other devices. Overall, the Samsung Edge presents a well-rounded smartphone suitable for both productivity and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Edge offers a refined and immersive user experience, combining sleek design with powerful performance. Its high-resolution display delivers sharp visuals, making it ideal for media consumption and multitasking. The device features a robust processor and ample storage, ensuring smooth operation across demanding applications. Connectivity options are comprehensive, supporting fast data transfer and seamless integration with other devices. Overall, the Samsung Edge presents a well-rounded smartphone suitable for both productivity and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of my favorite devices!
on August 17, 2026
Posted by: JCtalks
[This review was collected as part of a promotion.] I'm so glad I chose to get this phone! I mainly use it as a secondary device, but it's so light and comfortable to hold I've started using it more and more, especially to read and play games. The performance is great and the battery life is surprisingly good for a phone this thin, it easily lasts me all day. All in all this is a phone I would definitely buy again.
Value
5
Written by a customer while visiting Samsung US