Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Average customer rating
4.7 out of 5
4.7
(1,170 Reviews)
Open Ratings Snapshot
Rating breakdown 1,170 reviews
5 Stars
912
4 Stars
203
3 Stars
37
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Edge 256GB (Unlocked) - Titanium Jet Black
Customer Rating
5 out of 5
5
Fast, Sharp, and Great Feel in Hands
on July 8, 2025
Posted by: GalaKen
[This review was collected as part of a promotion.] I've been with Samsung since the Galaxy S. Some of the models have been so-so. However, this S25 edge is the best galaxy I've owned to date. Its slim design feels great in-hand and the screen is super sharp. I've only had the phone a week and I've already received numerous compliments. My girlfriend, who uses only iPhones, complimented on how great the phone felt.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Functional - super light weight & thin
on July 7, 2025
Posted by: MakingLucas
[This review was collected as part of a promotion.] The phone functions. I upgraded from an s22 ultra, and was a little disappointed with its battery life / functionality. I use my phone for work and have to charge it mid-day & again at night.
It is very light and slim. Which are both very nice.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 8, 2025
Hi MakingLucas, thank you for your feedback on your Samsung Galaxy S25 Edge. We are happy to hear that you are pleased with the lighter and thinner design of this device. We would love to help you maximize the battery life, and have provided links to resources to assist you at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
About all that phone has
on July 7, 2025
Posted by: Ad50ham
[This review was collected as part of a promotion.] Galaxy is a great and wonderful brand. I have mastered all the products of this brand so far and have not encountered any problems. I am eager to have a new product like s25. Those who want ease should use this brand because in practice there is no problem. Like games with high graphics. High speed. Download and upload. And most of all artificial intelligence that has made everything easy for us. In the end you have no opponent!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High quality small footprint
on July 7, 2025
Posted by: Jszostak99
[This review was collected as part of a promotion.] Phone is incredibly slim ultra fast and solid battery life. Fun phone ti own
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love the design, Samsung nailed it.
on July 7, 2025
Posted by: Pacert3
[This review was collected as part of a promotion.] Samsung is ahead of the game with its AI features. Gemini is also one of my favorite things to use. When my young grandson has questions about certain things, I ask Gemini and I am given a very detailed explanation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful design
on July 7, 2025
Posted by: Tatersalad946
[This review was collected as part of a promotion.] Wonderful camera even with minimal zoom. Takes amazing pictures. Love the storage space I certainly needed more of that. Processing is great. I am starting to learn how to use galaxy AI. Has become helpful with a few different things I needed it for. Get a new phone every 3 to 4 years. Have yet to be disappointed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My small hands love this phone!
on July 7, 2025
Posted by: blayneflamingo
[This review was collected as part of a promotion.] This phone was created just for me! I have very small hands and this keeps the lightness promise! I know minor battery and camera compromises were made to achieve the thin-ness and weight goal but they have not been a drawback for me. The fact that the camera height extends above the body of the phone could be an issue for some, but in my case I always use a pop-type grip so it still levels out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone... wish it lasted all day
on July 7, 2025
Posted by: JamesB
[This review was collected as part of a promotion.] This phone does almost everything my S25 Ultra did. It has the full suite of Galaxy AI, a great set of cameras, and smooth, powerful operation. While the camera setup is missing a proper zoom lens, it really doesn't bother me, and the main camera takes even better pictures than the Ultra did. I just love the feel of this thin, light phone in my hand - I can't even bring myself to put a case on it. However, the battery life is abysmal. If you need a phone to last all day without charging, this ain't it! For me, I work at a desk, so my phone can sit on a wireless charger anytime, so the battery is only occasionally an issue. Hopefully, the S25 Edge will use newer battery tech to extend the phone's battery life.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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