Customer reviews from mrcoffee.com
Mr. Coffee - Steam Espresso Maker with Stainless Steel Frothing Pitcher - Black & Stainless Steel
Average customer rating
4.5
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
431
4 Stars
128
3 Stars
62
2 Stars
11
1 Star
9
95%of customers recommend this product.
(
105 out of
111)
Customer Reviews for Mr. Coffee - Steam Espresso Maker with Stainless Steel Frothing Pitcher - Black & Stainless Steel
Customer Rating
5
Small but mighty!
on February 5, 2024
Posted by: wanh96
[This review was collected as part of a promotion.] My husband has been thrilled to have this in the house and he definitely utilizes it! Makes perfect espresso every morning and very easy to take apart to clean up afterwards. He’s allergic to milk so he doesn’t use the frother while I’m not a coffee drinker but I enjoy frothing the milk for my own hot chocolate lol love it a lot since I like sipping on the froth all the time 🤪
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great!
on February 4, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have used this ever day for a month and can honestly say I love it. My favorite thing about it is it’s less hot plastic than something that uses k-cups. It’s fast, easy, and takes up little counter space! I love it. It’s easy to use and easy clean up.
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Affordable espresso @ home
on February 4, 2024
Posted by: shondab4
[This review was collected as part of a promotion.] I was sent the Mr Coffee Espresso maker with the frothing cup by Influenster to do a review. I opened up the small box and was amazed at the size of this espresso machine. Very compact (size of 4 cup coffee maker). It comes with everything you need, just add water, espresso grounds and your favorite dairy /syrups. I did have a hard time with the portafilter (holds the coffee grounds), but I do think that after using for a little while it will get easier. I added 4 oz of water with the enclosed cup, 4 oz of espresso grounds to the portafilter and compacted it with the enclosed measuring spoon/grounds compacter. Twisted the lid and turned the dial to brew. Works great and in approx 3 min I had espresso. Nice dark and strong espresso. I used the frother to make some sweetness and cream to the espresso (I need to tweak the amounts of ingredients) but I ended with an iced coffee for today and a couple cups for tomorrow. I love the small compact design that will fit in any area, large or small. Great for apartments, dorm, office or a house. I would recommend this, only reason for the 4/5 ⭐️ is for the portafilter being a little finicky (or maybe it’s just my inexperience) not sure. I can’t wait to see what kinds of coffee drinks I can make and also to save A LOT of $$$ making in my own home.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Didn't make me a barista 🤦😁
on February 4, 2024
Posted by: yvettea4019
[This review was collected as part of a promotion.] I was hoping I would get that coffee house espresso shot, I had my local coffee house grind my coffee in espresso grind and I just couldn't get it deliverer a good shot of espresso. 🤷 It could be just me not working this the machine correctly
Response from mrcoffee.comBy Customer Care, February 7, 2024
Thank you for reaching out to Mr. Coffee®. We are sorry to hear about your experience with the espresso maker that is not working properly. We will be more than happy to assist you.
We will check our resources about the espresso maker to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day!
We will check our resources about the espresso maker to provide you with the best resolution since it has a 1 year warranty, we would like to request you to contact us directly. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
This Was Super Easy to Use
on February 4, 2024
Posted by: justdae
[This review was collected as part of a promotion.] Used it for the first time and I swore it was going to be intimidating but it was super easy. I love the quality of latte it even helped me achieve. It makes me want to use it more because the cleanup wasn't awful.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Too many steps
on February 4, 2024
Posted by: sincerelymik
[This review was collected as part of a promotion.] This espresso maker is ok if you don’t mind doing extra steps to get your coffee. For me, this took too long. I like my coffee right away. With that said, it’s cool to use or you really want a latter or cappuccino.
Response from mrcoffee.comBy Customer Care, February 8, 2024
Thank you for reaching out to Mr. Coffee®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with our Mr. Coffee® Steam Espresso Maker. We're sorry if this took too long to make your coffee. That is certainly not the experience we want you to have. We will make sure that our design and production teams are made aware of your feedback. It's important to us, and it helps us to continuously improve our products and services.
If you need further assistance, please contact us directly. Have a good day!
https://www.mrcoffee.com/support/contact-us
If you need further assistance, please contact us directly. Have a good day!
https://www.mrcoffee.com/support/contact-us
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Maybe idk how to use it
on February 3, 2024
Posted by: rebeccatu98
[This review was collected as part of a promotion.] Okay so. Read the instructions very carefully because mine exploded on me !!!!!!!! It literally shot steam and hot coffee grounds all over me and my kitchen. I couldn’t figure it out honestly and was scared because of the pressurized explosion that happened
Not using again
Not using again
Response from mrcoffee.comBy Customer Care, February 5, 2024
Thank you for reaching out to Mr. Coffee®. We are sorry to hear that the espresso maker exploded. That is certainly not the experience we want you to have. No worries, we are here to help. Your Mr. Coffee® Steam Espresso Maker with Stainless Steel Frothing Pitcher has a 1-year satisfaction guarantee. Please discontinue using it, and contact us directly or fill in the "Contact us" link provided below to help you get the best resolution. We look forward to hearing from you. Have a good day!
https://www.mrcoffee.com/support/contact-us
https://www.mrcoffee.com/support/contact-us
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Espresso at your fingertips
on February 2, 2024
Posted by: lindas233
[This review was collected as part of a promotion.] This product has been by far my favorite product that I’ve ever received from anything or anyone. It is a little bit hard to set up because it has various components but once you set it up, I have espresso shots at my fingertips that I have been using nonstop to make my iced coffees and my espresso shots and I’ve honestly have stopped going a little bit to other coffee places. I love that I can stem my milk with the steam attachment that included. I been using my favorite ground coffee “ Bustelo” and it packs a punch.


Written by a customer while visiting mrcoffee.com