Customer reviews from mrcoffee.com
Mr. Coffee - Steam Espresso Maker with Stainless Steel Frothing Pitcher - Black & Stainless Steel
Average customer rating
4.5
(641 Reviews)
Rating breakdown 641 reviews
5 Stars
431
4 Stars
128
3 Stars
62
2 Stars
11
1 Star
9
95%of customers recommend this product.
(
105 out of
111)
Customer Reviews for Mr. Coffee - Steam Espresso Maker with Stainless Steel Frothing Pitcher - Black & Stainless Steel
Customer Rating
2
Maybe it’s me.::
on February 23, 2024
Posted by: cali8ally
[This review was collected as part of a promotion.] I tried to reach out to someone at Mr Coffee to see if it was something I was doing wrong. Espresso is supposed to drip out isn’t it this machine allows the espresso to drip down like coffee. The froth, however, worked excellent which is why on the stars. I personally would not recommend it. also I held out on writing this review because I was waiting for someone to reach back out to me. No one did.
Response from mrcoffee.comBy Customer Care, March 1, 2024
Hello!
Thank you for reaching out to Mr. Coffee® and for taking the time to submit a review. We understand your disappointment and we apologize for any inconvenience that this may have caused you.
Your coffee maker has a 1-year limited warranty. We'd kindly request that you contact us directly so we can determine the best resolution:
Mon-Fri, 9AM - 5PM ET - Phone number: 1-800-672-6333
Have a good day!
Thank you for reaching out to Mr. Coffee® and for taking the time to submit a review. We understand your disappointment and we apologize for any inconvenience that this may have caused you.
Your coffee maker has a 1-year limited warranty. We'd kindly request that you contact us directly so we can determine the best resolution:
Mon-Fri, 9AM - 5PM ET - Phone number: 1-800-672-6333
Have a good day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love Love!!
on February 23, 2024
Posted by: sarahm1233
[This review was collected as part of a promotion.] I absolutely love this espresso machine! It’s very easy to use and it gives you the perfect shot of espresso to drink on its own or to add into other coffees, such as frappe‘s. I like the easy to clean accessories and the simplistic design of the machine. 
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Love my expresso machine
on February 23, 2024
Posted by: cherylr17
[This review was collected as part of a promotion.] We have tried so many of our fancy coffees with this machine. It is so good. We actually make all of our coffee at home now. Definitely give this mr coffee machine a try! You won't be disappointed
Written by a customer while visiting mrcoffee.com
Customer Rating
3
A lot of work for this amateur barista
on February 22, 2024
Posted by: amyccc
[This review was collected as part of a promotion.] So I’ll preface this by saying that I do not know how to make espresso so I have not mastered the art by any means. I just followed the instructions in the box. First off, the power cord is very short. Make sure you have counter space by an outlet. The coffee was pretty good but the time and work it took to make one latte was too much for me. That is probably universal to espresso machines so not specific to this one. It was quite hard to empty out the filter afterwards. The steamer wand was also difficult to clean. All in all, I think this is a machine that’s good to practice the basics with.
Response from mrcoffee.comBy Customer Care, February 28, 2024
Thank you for reaching out to Mr. Coffee®. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your espresso maker has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly so that we can provide you with a better solution. Have a nice day!
For warranty claims, take note that your espresso maker has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly so that we can provide you with a better solution. Have a nice day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Easy to use
on February 22, 2024
Posted by: rachelw245
[This review was collected as part of a promotion.] This is great for every day use. It’s definitely a good value for the price. I found it really easy to use and it produced a really yummy cup of coffee.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Awesome product
on February 22, 2024
Posted by: jojo46
from Lansing, MI
Gender:Female
[This review was collected as part of a promotion.] I love espresso shots in my cold brew coffees. This was a great addition to my coffee bar. It’s easy to use, the directions are very clear. This brews quickly, and it tastes so good. The packaging is good.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Simple and delicious
on February 21, 2024
Posted by: sofsof1994
[This review was collected as part of a promotion.] I love this coffee maker - for the price it really produces a good quality espresso that helps me start my day off right. It’s super easily to use, all you have to do is just add coffee and turn the nob. Turning it off is also a breathe. My favorite part is that it doesn’t take up any space on the counter! Its also easy to clean
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great even for a novice barista
on February 21, 2024
Posted by: pearlw1
[This review was collected as part of a promotion.] I love Mr. Coffee because they make their products easy for everyone to understand, from the novice barista to the expert barista. It has a milk frothier on its right side which I love, and it comes with the pitcher as well. Gives you everything you would need, except the espresso ;) one would also need a coffee grinder as well.
Written by a customer while visiting mrcoffee.com