Customer Reviews for FoodSaver - 11" Portion Pouch Heat-Seal Roll
Customer Rating
4
A pre-fab way to do what I was already doing
on September 3, 2013
Posted by: gulogulo88
from Sacramento, CA
Gender:Male
It's nice to have the perforated split to get smaller bags. I was cutting bags down the middle myself and sealing the sides to get "half bags". Nice to have something that is manufactured to serve that purpose.
I used this product to store single portions of various meats and fish and casserole that were then frozen. The food still appeared fresh and was as tasty as I remembered when eaten about 3 weeks after freezing. I hope that food can be stored in some cases up to 2 years.
These bags are good for small amounts of food. I prefer the full length bags for the rolls. It is hard to fit all food types in these bags. They are not good for cuts of steak or some cuts of chicken. We got a roll with the machine that we purchased, but I'm not sure if I would buy them myself.
No, I would not recommend this to a friend.
Value
4
Response from foodsaver.comBy FoodSaver, Consumer Care, December 11, 2019
Thank you for bringing this to our attention. We really appreciate your review. Your feedback is important to us, and it helps us to improve our products and services continuously. We are incredibly sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in FoodSaver. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, we encourage you to contact our customer care department at 1-877-777-8042. We are here for you Monday-Friday 9 am-6 pm EST, and looking forward to hearing from you.
Foodsaver was at one time my favorite food appliance. Cost cutting has the bags thinner and less likely to hold a good seal. My biggest complaint is the jar sealer. It doesn't - seal, that is. the rubber ring inside the plastic doesn't fit the plastic cap or the glass jar. Air leaks around both. I had to modify the large mouth too enable proper sealing but the regular mouth is still "iffy" after modification.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy FoodSaver, Consumer Care, February 6, 2020
We're sorry to hear that your FoodSaver is not meeting your expectations. We pride ourselves on being the best in the business and would like the opportunity to turn this experience around for you. We want to learn more about your situation and what exactly happened. For us to assist you with the issue you are experiencing, please give us a call at 877-777-8042 or send us a direct message via live chat here on the website and allow us to turn this experience around for you. For your convenience, we are available 9 am-6 pm Mon- Fri, EST and 9 am-6 pm Saturday, EST. We look forward to hearing from you!
I wished I had started using the Food Saving product a while ago. It's great now being able to buy items on sale or in bulk and then being able to freeze and save for much longer periods. I live by myself and could never take advantage of sale items. That has all changed and I am also saving money. Wahoo
This product works very well. It is very nice for singe servings or for meat for just three people. The perforation helps to use less of the product thus saving money.
I can see where this new product is quite different from orher products on the market. I am sure there will be many uses that will come to mind in the future. Also, I can see where this product could be a money saver in several areas. I only wish that Foodsaver would develop a product that would keep the bag open while various liquids and simi liquids are being placed in the bags. This would eliminate a lot of "messy" situations and save a lot of time.
I'm giving it and the food saver as a wedding gift in Oct. so I can't tell yet on the bags, Sorry. I do love my food saver that I have , if that helps.