Customer Reviews for FoodSaver - 11" Portion Pouch Heat-Seal Roll
Customer Rating
4
Great for smaller portions
on September 10, 2013
Posted by: Blackswanz
from Ft. Worth, TX
Gender:Female
This product is great for smaller leftovers or items such as candy or nuts. It is convenient for single portions such as veggies or a serving of meat. It is not meant for liquids or larger portions, but there is a need for smaller solutions at times and these fit the bill. Great idea!
I tried to store pork chops in the Portion Pouch -- I can't get my hand in it, much less store food safely -- my "sucker machine" as my husband would put it -- would not pull all the air out and I had to go to my regular 11" roll. I have to admit I haven't tried the pouch feature with anything else, so will let you know.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy FoodSaver, Consumer Care, February 6, 2020
It sounds as though your FoodSaver didn't perform exactly as expected, and we would like to get to the bottom of it with you. We want to learn more about your situation and what exactly happened. Please send us a direct message via live chat here on the website and allow us to turn this experience around for you. Please send us a direct message via live chat here on the website and allow us to turn this experience around for you. We also want to encourage you to contact our customer care department at 1-877-777-8042. We are here for you Monday-Friday 9 am-6 pm EST, and looking forward to hearing from you. We look forward to assisting you!
The roll product works great for foods that need a specific size bag. The custom made bags formed by the roll takes a little longer to make than the pre-made bags, but, the bag is not any larger than needed and fits the food perfectly.
Not only are they fun to use, they work beautifully. I do alot of canning and veggie drying, etc. These bags are so handy that you can't help but love using them.
I was not that impressed. I would rather make my own smaller bags out of the larger bags. To be honest I ordered the wrong bags and ended up with six rolls of these. Plan on giving some away to those who may want to try them.
I would recommend this to a friend!
Value
3
Response from foodsaver.comBy FoodSaver, Consumer Care, December 11, 2019
Thank you for bringing this to our attention. We really appreciate your review. Your feedback is important to us, and it helps us to improve our products and services continuously. We are incredibly sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in FoodSaver. We want to learn more about your situation and what exactly happened. This issue will not be disregarded, we encourage you to contact our customer care department at 1-877-777-8042. We are here for you Monday-Friday 9 am-6 pm EST, and looking forward to hearing from you.