Customer reviews from philips.com
Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Average customer rating
4.5
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
116
4 Stars
26
3 Stars
9
2 Stars
4
1 Star
6
91%of customers recommend this product.
(
135 out of
148)
Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Customer Rating
3
PLEASE BRING BACK COMPACT BRUSH HEADS
on May 9, 2022
Posted by: Boy Mama
Gender:Female
The standard brush heads are too big. Sonicare was a great brush a few years ago when I could get the compact brush heads. Please bring back the compact! And why don't you offer an orthodontic brush head like Oral B does?
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 30, 2022
Hi Boy,
Thank you for reaching out to us. It's too bad you find the the standard toothbrush heads too big. We do actually still sell the compact brush head, you can find more information here: https://www.usa.philips.com/c-p/HX6023_64/sonicare-proresults-compact-sonic-toothbrush-heads They're only out of stock, so be sure to keep an eye out for when they're availible again.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for reaching out to us. It's too bad you find the the standard toothbrush heads too big. We do actually still sell the compact brush head, you can find more information here: https://www.usa.philips.com/c-p/HX6023_64/sonicare-proresults-compact-sonic-toothbrush-heads They're only out of stock, so be sure to keep an eye out for when they're availible again.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
4
Not a fake
on May 6, 2022
Posted by: mjaye007
Gender:Male
[This review was collected as part of a promotion.] Although these heads do not last as long as I woudl like, at least I know they are genuine and that I can rely upon them. They keep my teeth as clean as can be and I have nothing but good checkups these days.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Does not clean my teeth
on February 6, 2022
Posted by: Rick2022
Gender:Male
[This review was collected as part of a promotion.] The diamond clean head does not clean my teeth as thoroughly as my previous philips head did. It is much smaller in size as well
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , February 14, 2022
Hi Rick,
Thank you for leaving this review. We're sorry to hear that you're not satisfied with your DiamondClean brush heads and the results they've given so far. These brush heads are designed to whiten your teeth in just one week, and provide up to 7x more plaque removal than a manual toothbrush. We invite you to get in touch via social media, as we'd like to see if we can improve your experience with these brush heads. We're also happy to help you choose another brush head that is better suited to your needs if you're interested.
We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for leaving this review. We're sorry to hear that you're not satisfied with your DiamondClean brush heads and the results they've given so far. These brush heads are designed to whiten your teeth in just one week, and provide up to 7x more plaque removal than a manual toothbrush. We invite you to get in touch via social media, as we'd like to see if we can improve your experience with these brush heads. We're also happy to help you choose another brush head that is better suited to your needs if you're interested.
We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
toothbrush head
on January 24, 2022
Posted by: phughu2
[This review was collected as part of a promotion.] excellent price and fast delivery on this hard to find locally product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Same as the original
on January 4, 2022
Posted by: Jim12
Gender:Male
[This review was collected as part of a promotion.] Original equipment. works as advertised. Good product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The product was purchased as a Christmas present.
on January 3, 2022
Posted by: cshags52
Gender:Female
[This review was collected as part of a promotion.] I’m so thankful that when I initially bought the Diamond toothbrush, I was skeptical that he would use it … that was over two years ago … but he religiously uses it … I’m happy to purchase the replacement heads for him at Christmas.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Digital features
on December 22, 2021
Posted by: Moonshine57
Gender:Female
[This review was collected as part of a promotion.] I love how well the Diamond toothbrush cleans. However, it's very frustrating every three months when it won't start with ease. I've tried to change the settings and nothing works other than changing the brush. I subscribe to do this, but supply chain issues recently got in the way. The older version never did this. Technology is not always a good thing.
Response from philips.comBy Philips Consumer Care, December 30, 2021
Hi there,
Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the results your Diamondclean provides you with. However, we are sorry to hear it sometimes doesn't want to start with ease. We would like to hear more about this issue and help you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a review. We are happy to hear you are satisfied with the results your Diamondclean provides you with. However, we are sorry to hear it sometimes doesn't want to start with ease. We would like to hear more about this issue and help you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
very good brushes
on December 20, 2021
Posted by: yotoula
Gender:Female
[This review was collected as part of a promotion.] considering the daily use of these brushes, they are very effective and doing a great job. I wish they were a bit smaller though.
I would recommend this to a friend!
Written by a customer while visiting philips.com