Customer reviews from philips.com
Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Average customer rating
4.5
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
116
4 Stars
26
3 Stars
9
2 Stars
4
1 Star
6
91%of customers recommend this product.
(
135 out of
148)
Customer Reviews for Philips - Sonicare W DiamondClean Replacement Toothbrush Heads, 3 Pack, HX6063/95 - Black
Posted by: TJ..
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This head really works and I feel my teeth are cleaner and whiter.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Hoinala
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The diamond clean brush gives your mouth a clean feeling, getting into all the nooks and spaces.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nue31
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does it’s job perfectly, I purchased Sonic care Toothbrushes for my two sons also.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ellie ellie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] easy to get every tooth and gum area clean.
easy to put on toothbrush head
easy to put on toothbrush head
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Toothbrushhappy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use. Cleans super good. Keeps my gums healthy. Battery life is great, charges easily. I like the massage and deep clean features as well as the Gum Health feature.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bonba
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would like a smaller / shorter head. It’s too big for tight spaces.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
It's not the Heads
on November 7, 2022
Posted by: Mfffffffffffff
Gender:Male
Who knows if the heads are good or not? What is known is that the customer service at Philips is abominable. First the ordering page said the order didn't go through - 3 times. On the 4th attempt it went through. Later I saw 4 orders (!!!) in my account. Could I cancel the first three that "didn't go through". NO, I was told.
Now it's 10 days after all those orders were placed and were ANY of them shipped? Of course not. As I said.
Even the website for the company is one of the worst I've ever experienced. Terribly confusing and anti-intuitive. It's a miracle these people make any money.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 9, 2022
Hi,
Thank you for sharing your experience with the online shop here and thanks for your feedback. We're sorry to hear your order did not go well, but we hope you'll like the brush head when they arrive.
You can get in contact with the online shop team to have a look at it for you over here: https://www.usa.philips.com/c-w/support-home/support-contact-page#_shop.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience with the online shop here and thanks for your feedback. We're sorry to hear your order did not go well, but we hope you'll like the brush head when they arrive.
You can get in contact with the online shop team to have a look at it for you over here: https://www.usa.philips.com/c-w/support-home/support-contact-page#_shop.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Strawberry82
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have definitely enjoyed my Sonicare
and would recommend it to others
and would recommend it to others
I would recommend this to a friend!
Written by a customer while visiting philips.com