[This review was collected as part of a promotion.] I have been using a SoniCare toothbrush for over 30 years. This purchase was to replenish my supply for the coming year. I am pleassed with the quality of the product, the ease of its use, the ;packaging, and the timely delivery.
[This review was collected as part of a promotion.] Didn't fit my toothbrush. It's difficult to find the correct heads on your website.
Response from philips.comBy Philips Consumer Care, September 29, 2025
Hi Do not want a nickname, We're sorry to hear about your experience and thank you for bringing this to our attention. We'd like to look into your concern immediately and ensure that you will find the correct replacement head in a more convenient way. Please consider reaching out to us trough one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR
Hope to speak to you soon! Kind regards, Philips Consumer Care
Do not buy them. Bristles falling out, getting stuck between teeth and in throat.
No, I would not recommend this to a friend.
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Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 15, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
[This review was collected as part of a promotion.] I have been using your products for some time now with excellent results. I opened a new package and was using the brush for the first time when some of the bristles came out, while I was using it, I checked and there were maybe 3 to 5 that had come out. I have used the same head a couple of time since, without any issues.
[This review was collected as part of a promotion.] Love Sonic care toothbrush but brush heads allow cleaner teeth and removal of food particles - together, a wonderful product.