Customer reviews from bestbuy-ca
OnePlus - Refurbished Excellent - 12 256GB (Unlocked) - Silky Black
Average customer rating
3.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for OnePlus - Refurbished Excellent - 12 256GB (Unlocked) - Silky Black
Customer Rating
1
Decent Phone, But Now Practically Useless in Canad
on July 3, 2025
Posted by: iHateBell
from Montreal
The phone itself was okay
However, after July 31st, all major Canadian carriers stopped supporting this device. It can no longer make calls or access mobile data, which makes it nearly useless now. Basically turned into an expensive paperweight. Would not recommend unless you're outside of Canada or just want a Wi-Fi-only device.
However, after July 31st, all major Canadian carriers stopped supporting this device. It can no longer make calls or access mobile data, which makes it nearly useless now. Basically turned into an expensive paperweight. Would not recommend unless you're outside of Canada or just want a Wi-Fi-only device.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great Phone
on December 6, 2024
Posted by: James
from Calgary
After I used it two days, I bought another 512GB phone for my family member. We both like the phone.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Great phone but no carrier support
on September 15, 2024
Posted by: KOM
from Montreal
Very nice phone, can compete with s24 ultra, but no phone carrier support.
I tried myself,
Fizz: ims cannot be registered both in Canada or US, no Volte. In Canada data works, can make phone calls in 3G; in the US data works, but cannot make or receive calls with AT&T, can make calls with T-Mobile with 2G, will miss calls, and signal reception is bad.
Fizz: ims cannot be registered both in Canada or US, no Volte. In Canada data works, can make phone calls in 3G; in the US data works, but cannot make or receive calls with AT&T, can make calls with T-Mobile with 2G, will miss calls, and signal reception is bad.
Bell: IMS can be registered in Canada, full volte vowifi support, but cannot go to US, the same as fizz.
Didn't have chance to try with other carrier, but I doubt it will fully work, since oneplus is not on volte certified list.
Too sad, if you want your phone fully functioning, only option is iphone or Samsung.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good phone for the price.
on August 21, 2024
Posted by: A
from Edmonton
Despite the somewhat rocky launch of the OnePlus 12, since multiple quality of life updates and bug fixes, this device is pretty formidable and a solid choice for the price category. I came from a samsung S10, the UI and OS are very easy to learn, especially if coming from another android device.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Outstanding phone
on May 26, 2024
Posted by: Tw
from Toronto
Not sure what the complaints are about, it's a flagship near stock Android experience with incredible hardware
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great price and features in a flagship phone
on February 24, 2024
Posted by: JoeTourist
from Victoria, BC
OnePlus 12 feels premium, has a gorgeous bright 120Hz screen, 2-day battery life, fastest charging both wired and wireless. Factoring in the aggressive pricing, manufacturer discount, and outstanding trade-in offer, the OnePlus 12 costs about half an equivalent from Samsung or Apple.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good Phone
on February 23, 2024
Posted by: JigglypuffHater
from Brampton
Had this phone for about a week now. Last two phones were an iPhone. Very smooth interface and and don`t see any flaws as of yet. The fast charging is exceptional and very beautiful screen resolution. The customizability is also a great positive. Comes with a 50W fast charging brick and wire in box very convenient, something many other phone comes are lackluster in now a days. Best buy delivered the phone very quick in about two days after ordering. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Do not buy!
on February 17, 2024
Posted by: Hormoz
from Québec
I bought this phone for a while now. On paper it should be real good, but it reality it is full of software bugs.. For someone who used samsung for several years it is hard to work with this phone.. For example sametime cellphone mixes AM and PM.. Naturally, you thing you made an error, but when you check it, you see it is phone.. Disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca