Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook 3 17.3" Full HD Laptop - Intel Core Ultra 7 (2025) - 16GB Memory - 512GB SSD - Mica Silver
Average customer rating
3.6 out of 5
3.6
(5 Reviews)
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Rating breakdown 5 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
0
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Customer Reviews for HP - Refurbished Excellent - OmniBook 3 17.3" Full HD Laptop - Intel Core Ultra 7 (2025) - 16GB Memory - 512GB SSD - Mica Silver
Customer Rating
3 out of 5
3
Disappointed!!
on October 14, 2026
Posted by: John
Verified Purchase:Yes
The 17 inch screen is a great improvement over previous laptops.
The only downside is that it doesn't have an illuminated keyboard!!
The store didn't have a sample to test so I looked at one with a smaller screen and was excellent.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent, fast, light but big screen
on October 12, 2026
Posted by: Smudgey
Verified Purchase:Yes
Can't comment on set up as my daughter did it all but it was quick and straightforward from what she said, even linked my phone to it. I don't use it much, banking for my dad and some other small tasks but will be doing some courses once I have recovered from surgery so looking forward to using it more. This was a replacement for one that was insured and couldn't be repaired so wasn't given a choice, but it was the right choice and its far superior to my old one.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Laptop
on September 30, 2026
Posted by: Graham
Verified Purchase:Yes
Am used to used to using a tablet so all new to me.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice big screen and touch pad but no SD slot
on September 25, 2026
Posted by: Keith
Verified Purchase:Yes
My third HP laptop is adequate for my simple personal needs with a big screen suitable for my elderly vision and a nice big touch pad suitable for my old fingers. I am disappointed to find that it has NO SD card slot! I was also disappointed to discover that I had to buy a special adaptor or charger, which was not noted in the sales website.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
on July 28, 2026
Posted by: big bopper
from essex
Verified Purchase:Yes
more care should have been taken with recommendation. advice re charger etc
customer was 80 year old needing help and advice, sadly lacking.
complaint dismissed as customer errors
Written by a customer while visiting hp.com