Customer reviews from Philips Home Appliances
Philips - 7000 Series Pasta Maker - White
Average customer rating
4.3
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
75
4 Stars
19
3 Stars
6
2 Stars
8
1 Star
7
82%of customers recommend this product.
(
82 out of
100)
Customer Reviews for Philips - 7000 Series Pasta Maker - White
Customer Rating
2
Weight measurement is useless!
on January 11, 2020
Posted by: SkierMike
Gender:Male
As the other reviews mention the weight measurement system on this machine is absurd. It displays weight in "cups", but wait it's not a U.S. 8 oz size cup as one might imagine. The "cup" refers to a 250 gram cup that Philips used to include with their machines. Of course that cup is not included with this machine ... Seriously? I'm sorry but who thought this was a good idea? Why not show the weight in a measure of, oh I don't know ...weight? How about grams or ounces? I bought this machine because of the weighing function so I could add different types of flour without having to weigh them separately. The only way that works is to know that "cup" means about 250 grams. So if I want to add 200 grams of semolina I have to add 0.8 cups, and you only know that after having to research on the internet what a "cup" means on this machine since it's not a standard cup. Even worse, the recipie book included has everything in grams not "cups", and the manual actually says the display should show grams. So you'll also get to waste time searching for how to change the display from cups to grams, which you can't. That said, the liquid recommendation from the auto weigh is a nice feature, and it does make very good pasta. So 4-5 stars for the end result, 1 star for the moronic display design that makes this unnecessarily hard to use.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, January 13, 2020
Hi there,
Thanks for sharing your experience here with us. We're sorry to hear that not all the functionalities of the appliance were to your liking. Needless to say, your feedback is highly appreciated. Please know that you can reach out to our team on social media when you have product related questions or other remarks.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for sharing your experience here with us. We're sorry to hear that not all the functionalities of the appliance were to your liking. Needless to say, your feedback is highly appreciated. Please know that you can reach out to our team on social media when you have product related questions or other remarks.
We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). Someone of our staff will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
Good pasta, ridiculous measurement
on January 4, 2020
Posted by: Steve K
Gender:Male
Like the previous reviewer indicated, the auto-scale measures flour in "cups." It is amazing that Philips would do such a thing. And what's worse is that if you put in a standard US cup of flour, no matter if it's scooped from the flour bag or packed down, the scale reading isn't close to a cup. What's happening here is that Philips used to supply a flour "cup" with their machines; I put it in quotes because it wasn't a true US-one-cup measure, but rather it was a scoop which held approximately 250 grams of flour. Someone at Philips decided it would be a good idea to have the auto-measure unit - which does not include one of these flour scoops - measure flour in units of "cups" that are really "scoops." So when you see "1.00 cups" flashing on the unit's display, that's actually saying "250 grams." It's the most ridiculous thing and it's totally baffling when you realize that the product designers, managers, and testers thought this was OK.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
Measuring gets confusing
on December 27, 2019
Posted by: RFofQc
Gender:Female
The panel measures flour in “cup” fractions. I wish it showed grams.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances