Customer Reviews for Hamilton Beach - Stack and Snap 14 Cup Duo Food Processor - Black
Customer Rating
4
Shreds great, seal failure.
on April 13, 2025
Posted by: Taylor M
The snap lid has a small seal under the hub that the spindle fits into. Failed first use. Have contacted the HB company. Awaiting word back. The reviews about the failure are correct. Otherwise, it’s a very good product.
Received this for my birthday in January. I have just gotten into really using it recently. I recently used it to make a Hummus and the blade stopped spinning but the motor still continued. Kind of a weak food to make a blade stop spinning. Other things I have made like energy balls with dates and nuts was great! Anyway, seemed to be a great machine until this.
I've just received my Stack & Snap Duo food processor. I'm excited to start using it for multiple tasks with high expectations to meet our cooking/baking goals.
After a couple months of yse the shredder/slicer attachment broke while shredding potatoes. I was in the middle of the job so couldn't finish.
The metal bent and broke away from the plastic.
Whats worse is i had just bought this to replace a different hamilton beach food processor that had a similar failure after only 1.5 years. I bought a bigger stronger machinf because I thought it was me.