The watch was initially amazing. The touch screen was very responsive. The AMOLED display was full of bright, vibrant colors. I unfortunately had sound issues when I played the music I had uploaded on the device. I returned the watched. I have since researched that Garmin published a firmware update to fix the issue I was having.
Response from GarminBy Garmin, Outdoor, March 22, 2022
Thank you for your review and experience with the Epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Thanks Jenny
As a new user I find the introduction videos and start up guides woefully lacking in step by step usage to make it easy for the new user. Trying to keep up with the videos while using the watch is impossible. Too bad. Intro step by step guides are necessary.
Response from GarminBy Garmin, Outdoor, March 22, 2022
Thank you for your review and experience with the Epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com. Thanks Jenny
I have been using Garmin Fenix watches since they were first launched. They were great but the sporty appearance and display wasn't a great fit for certain occasions. The Epix Gen 2 pretty much all the sports functionality of the Fenix watches with a state of the art screen and unmatched battery life for this class of display. The bright sharp display and the battery life just blew me away. I get a full week of battery life wearing it 24X7 with 5 one-hour activities each week and with the always-on display active. Appearance has been upgraded as well, so it is now my go to watch for everything - sports, casual, travel and business.
Response from GarminBy Garmin, Outdoor, March 22, 2022
Took a little while to customize to my preferences. There are a lot of ways to customize this thing. But the data provided is deep and helpful. Once set to my tastes, the watch faces, the widgets, and the phone software provided all the info. I could ask for. And the quickness of the gps connection time is saving precious years of my life. All in all, a great fitness product
Response from GarminBy Garmin, Outdoor, March 17, 2022
Ordered my epix on release date and got it about a month later. In short, its exactly what I expected and was looking for. I upgraded from a fenix 5 plus, and was debating between this and the fenix 7. The amoled screen looks amazing and I can deal with the shorter (5-7 day) battery. Most of the features are standard as expected. My wife just got the venu2 and overall Id say those are comparable, but i like the heftier/more rugged looks of the epix.
Response from GarminBy Garmin, Outdoor, March 17, 2022