Customer reviews from Garmin
Garmin - epix (Gen 2) GPS Smartwatch 47mm Fiber-reinforced polymer - White Titanium - (2022)
Average customer rating
4.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
558
4 Stars
91
3 Stars
37
2 Stars
23
1 Star
15
Customer Reviews for Garmin - epix (Gen 2) GPS Smartwatch 47mm Fiber-reinforced polymer - White Titanium - (2022)
Customer Rating
4
Happy Overall
on October 17, 2025
Posted by: bethr
I decided to replace my previous watch with something more fitness oriented. So far, I am happy with the features, my only complaint is how easily the metal surrounding the face scratches - for something this expensive, I expected better materials. I've only been using it a month and the number of scratches is disappointing. This is just from normal wear and tear; I'm not doing any activities that would directly cause this.
If I had to pick my favorite thing about it, it would be the battery and how quickly it recharges. 17 hours of battery life is phenomenal and within an hour, it can be fully charged.
The interface is a bit clunky to get used to, trying to remember the functions of the 5 buttons and what they do in each mode takes time. But the information it provides when you figure it all out is great.
I would give it 5 stars if it would not scratch so easily.
Written by a customer while visiting Garmin
Customer Rating
4
Almost there
on October 5, 2025
Posted by: Richard Mark M
This is overall a great watch, but it’s missing a few features that I feel like it should have at this price point. The main two are having a real flashlight, and having the microphone functionality. It appears to have the microphone, it just doesn’t do anything. Otherwise it’s a fantastic watch. The battery life is the best I’ve ever had to where I tend to only need to charge it about once a week if I’m doing a handful of activities. The GPS tracking has been really consistent, and many of the health metrics have been really good. I also wear an Oura ring, which is very accurate on things like sleep, duration, quality, and HRV. I do find that the Garman slightly overestimates your sleep, compared to the ring, but the HRV is dead on, which is a very helpful metric. Like all fitness tracker watches, I don’t rely on the wrist based heart monitor, and instead use an external strap, which pairs nicely.
Written by a customer while visiting ExpertVoice.com
Customer Rating
5
Garmin doesn't disappoint
on October 3, 2025
Posted by: MrDee
I've had this Epix for about a year now and decided I should give a rating for anyone interested. I'm very happy with this watch and Garmin overall. I'm a long time fan boy of their products (I own a Marine Chartplotter and an RV GPS). I think their best feature is usability. The UI is familiar yet feature packed and everything just works. No wonky software, no botched updates and very durable. Everything I need in a smart fitness watch and nothing I don't. I'll get another Garmin when this one ages out .
Written by a customer while visiting Garmin
Customer Rating
3
excellent watch BUT Garmin has stopped updating it
on September 29, 2025
Posted by: HassanM
This is a phenomenal watch and because it was a 2022 release, you can get it at deeply discounted prices now, i only have two issues with it:
- The elevation data seems to always be over stated compared to strava and even other garmin models. Somehow I havent been able to figure that one out.
- garmin has stopped sending new updates to it, for example, Fenix 8 has rucking but our generation (Fenix7/Epix) will not get it and this is a business decision. Our watch is perfectly capable of being able to host a rucking app which allows you to enter pack weight etc BUT they just don't want to send it!
Response from GarminBy Garmin, Care, September 29, 2025
Good afternoon! Please take a few minutes to look over this article that has some troubleshooting steps.
http://ms.spr.ly/6421sQ50F
If you continue to have issues with the elevation please reach out to our product support team. Our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.
http://ms.spr.ly/6421sQ50F
If you continue to have issues with the elevation please reach out to our product support team. Our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.
Written by a customer while visiting Garmin
Customer Rating
2
Wont stay paired with iPhone.
on September 25, 2025
Posted by: Rich0530
Exchanging for another. Hopefully it works out.
Won’t stayed pair. Stuck in battery save
Won’t stayed pair. Stuck in battery save
Written by a customer while visiting Garmin
Customer Rating
5
Great Watch
on September 11, 2025
Posted by: ToddG
It's a great watch I'm finding it extremely complicated it has so many functions on it that I don't need and I would like to remove those functions and download my workout program
Written by a customer while visiting Garmin
Customer Rating
3
Dog widget review
on September 9, 2025
Posted by: Hunter 99
I bought for the sole purpose of the dog tracking thru the Alpha 300. Linked fine but then wouldn’t leave the map page. Spent 2 hours in the phone with support, they couldn’t figure it out either. Next day happened to hit a different sequence of buttons and it worked - per the written instruction it should not have worked.
Once working, I liked the function of the dog tracking but in the Pro View the directional arrow is too small. It’s hard to see at a glance - you have to really look at it which somewhat defeats the purpose of the watch.
Once working, I liked the function of the dog tracking but in the Pro View the directional arrow is too small. It’s hard to see at a glance - you have to really look at it which somewhat defeats the purpose of the watch.
Written by a customer while visiting Garmin
Customer Rating
5
on September 8, 2025
Posted by: Luke F
Great for activity recording and navigation aswell
Written by a customer while visiting ExpertVoice.com