Customer reviews from Garmin
Garmin - epix (Gen 2) GPS Smartwatch 47mm Fiber-reinforced polymer - White Titanium - (2022)
Average customer rating
4.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
558
4 Stars
91
3 Stars
37
2 Stars
23
1 Star
15
Customer Reviews for Garmin - epix (Gen 2) GPS Smartwatch 47mm Fiber-reinforced polymer - White Titanium - (2022)
Customer Rating
3
Was expecting more
on January 7, 2024
Posted by: KingD
Watch is good but I was expecting more features and a better HR monitor. Text messaging only allows preset message respond. HR monitor becomes inaccurate while running on treadmill for over 20 minutes
Response from GarminBy Garmin, January 8, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
2
Sapphire glass poor performance
on January 7, 2024
Posted by: Oregon_Guy
I wanted to love this watch but Garmin's almost immediate upgrade after I purchased combined with poor performance of the sapphire glass ultimately led to disappointment. Tried to use this as the "nice watch" with leather strap and ultimately the display just didn't hold up, which is odd because I've owned no less than 5 other sapphire versions of Garmin watches and the others performed really well.
Response from GarminBy Garmin, January 8, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
4
Mechanic
on January 1, 2024
Posted by: Myhosi
I am the last person to give a review on this kind of product. I only use the watch to see who is calling, Texting and Alarm clock. Being able to keep working and not having to stop to see whats going on is a plus for me. So, why did I buy this big thing is because I can find it easly in the morning. lol
Response from GarminBy Garmin, January 2, 2024
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
3
Hardware Great, Software Horrible
on January 1, 2024
Posted by: Ken F
Having now owned my Epix 2nd Generation Standard Edition for about 2 months, I can say the watch itself, is amazing, however the operating system and related apps and software are the worst. Not intuitive at all. It's taken at least a month, many hours of tech help on the phone, YouTube videos, Google searches just to feel somewhat comfortable navigating the watch. I know a few people who got rid of their Garmin watch because it wad so difficult to navigate. The OS itself, takes up over one half of my watches memory. Then, if you want a map, the smallest map you can download is the entire United States. That alone uses up almost the rest of the memory, leaving no room for anything else. It's as if the folks developeing the apps don't actually do any of those activities.
Response from GarminBy Garmin, January 2, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Written by a customer while visiting Garmin
Customer Rating
5
Excellent!!
on December 24, 2023
Posted by: RobDez
Love this watch. So many capabilities and the battery does last 16 days. Also it looks amazing. Definitely recommended!
Response from GarminBy Garmin, December 27, 2023
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
Changed my lifestyle!
on December 19, 2023
Posted by: He-Man
Super happy with the watch. Amount of data it holds is crazy. It pushes you to get better everyday! Love the bright display with amazing battery life.
Response from GarminBy Garmin, December 19, 2023
Thank you for your review.
Written by a customer while visiting Garmin
Customer Rating
5
on December 15, 2023
Posted by: Anonymous
From struggling sleeper to marathon hopeful, the Garmin epix‚Ñ¢ transformed my health journey. Its advanced sleep tracking optimized my rest and boosted my energy. The built-in training plan, tailored to my fitness and evolving with me, is my virtual coach, guiding me towards my first marathon.
But the epix goes beyond workouts. It's a health guardian, monitoring heart rate, stress, and even blood oxygen, empowering me to understand and improve my overall well-being. The stunning display, durable titanium, and long battery life are just icing on the cake.
If you're serious about health and fitness, the epix is an investment that pays off. It's my marathon motivator, sleep guardian, and all-around health champion. Try it, and see why you won't want to take it off.
Written by a customer while visiting Garmin
Customer Rating
5
Top Notch Fitness & Outdoor Watch
on December 6, 2023
Posted by: Anonymous
from San Mateo, CA, US
First smart watch i have owned. I hate items that require a bunch of learning on how to use or setup. This watch pretty much comes ready to take on an adventure straight out of the box. I used it right away for trail running, mountain biking, hiking, etc.
Strengths: Super light on wrist. Barely feel it is there and very comfortable band. Really like how specific the fitness activities are and how it customizes what information to give you based on them. For instance, running vs trail running vs hiking. Battery life is also a major plus. Can confidently say it matches what the manufacturer advertises. Also like that it has physical buttons compared to apple watch. Much more glove friendly to use.
Weaknesses - Optical heart rate monitor not always accurate, especially when not in a selected fitness mode. If you are hoping for some sort of jump in technology that will no longer require you to wear a chest band for accurate heart rate, this is not it.
Sleep stats also not very helpful. The watch bases whether you got good sleep or not almost entirely on how much you moved. For instance, I tend to be a bit of an insomniac while backpacking. Of the 10 hours I was in my sleeping bag, I probably only got 3 hours of sleep. But the watch thought I had gotten the best sleep of my life since I hadn't been moving around. And while it also looks at HR info to judge sleep, as previously stated, the HR info can be wildly inaccurate.
Still an outstanding watch that I would buy again!
Written by a customer while visiting Garmin