Customer Reviews for Garmin - epix (Gen 2) GPS Smartwatch 47mm Fiber-reinforced polymer - White Titanium - (2022)
Customer Rating
1
Too complicated to use even the minimum features
on October 23, 2024
Posted by: GRD ATX
I have Garmin bike computers and a vivofit. I bought the epix thinking it was as intuitive as the other products . WRONG! I can’t even navigate thru to use the most basic features. Frustrating. I’ve look at YouTube videos and the garmin website. It’s pretty a waste for me. My Apple Watch is so much easier to use and that is why apple is so widely used. I have friends that have a similar garmin who complain if the same issues. Big Miss Garmin.
Response from GarminBy Garmin, October 31, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I’ve had it for a month now, which is not long enough to give a decent review in my opinion but garmin keeps sending me emails to write one so here we go. It is a nice watch. I haven’t been able to use all the features I’m interested in yet but will soon. I am disappointed that I can’t use it to answer phone calls or reply back to text messages. You can see what the text says but can’t reply. The ads and garmin website is very misleading with that. The body battery is very useful and pretty accurate. I don’t play sports or run so most all the athletic stuff is useless to me. I’m excited to see how well the golf part works but again time will tell. I was disappointed to find out it does not work with any of my garmin electronics on my boat. It does work with my trolling motor so that is a plus. I will see how useful it is when I go fishing again. I have paired my Garmin alpha 300 with it but haven’t been hunting yet to see how useful it is there either. I do plan to write another review after hunting and fishing with it for a while but maybe this will get garmin to stop emailing me for a while and give me time to actually test it out.
Response from GarminBy Garmin, October 22, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I am 72 yrs old and wanted a watch for time and golf. My other watch was very heavy. I am still trying to get use it to find golf courses and want to remove the morning routine that I somehow turned on. I can't get anything on the watch for golf courses and when trying to 'connect', it says connected but wants to go thru 8 steps, but stops at 3 and I can't figure out how to move on. I am going to have to ask my kids to help me figure this watch out.
Response from GarminBy Garmin, October 22, 2024
Thank you for your review and experience with the epix (Gen 2). We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Getting to know my Garmin has been quite an experience coming from Apple Series 6, but well worth it. My triathlon training schedule from Training Peaks pairs well so I can stay true to my workouts. The only thing I am having issues with is my music from Spotify cutting out during my runs EVERY TIME. It starts out perfect and by mile 3, it starts cutting out. It’s very distracting and disappointing.