Latch doesn’t work, company slow to respond to warranty issues. Look elsewhere. Hope to update this review with a better experience from here.
No, I would not recommend this to a friend.
Response from coleman.comBy Customer Care, July 14, 2025
Hello,
We’re sorry to hear about the trouble you’ve had with the latch and the delay in response—that’s certainly not the experience we want you to have. We appreciate your patience and would like the opportunity to make this right.
Please feel free to send us a direct message with more details about your issue. You can also reach out to us through our official Coleman Contact Us page at www.coleman.com/support or via LiveChat. We’re available Mon.–Fri. 9am–5pm Eastern Time. Our product specialists will be happy to assist you further.
The cooler is close to original, but not quite. I know that some materials have been updated to modern materials, but the design has changed negatively in my opinion. The latch is the first issue I have. The original has a flange against flange locking system which will not open unless unlocked. The new design is a pop system that really doesn’t require you to ever unlock it, just pull or push. Second, what happened to the meat tray that use to come with Coleman coolers? Is this some kind of money saver or something?
I would recommend this to a friend!
Response from coleman.comBy Customer Care, January 31, 2025
Hello, thank you for leaving the review on our Reunion™ 54-Quart Steel Belted® Stainless Steel Cooler. We're really sorry that it didn't fully meet your expectations on this occasion. We are happy to assist in resolving all issues with any of our products. If you require further assistance, don't hesitate to get in touch with us directly. Thank you!
This was a gift for my Son . He and I like to go fishing and camping . I have always loved the Coleman steel belted coolers , so I got one for him for Christmas !
Looking for a cooler that would fit inside a jeep and leave space for other stuff. This one is perfect!! Pleased with how long it keeps ice with kids opening it every 5 minutes. My son recommended this one and I’m so glad I purchased it.