Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,319
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
7
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Customer Rating
4
Phone needs more memory.
on March 31, 2025
Posted by: Charmane
[This review was collected as part of a promotion.] Phone needs more memory. Have to delete too many pictures to get more memory.
Value
4
Response from Samsung USBy R&R Team, March 31, 2025
Hi there Charmane, thank you for your feedback on your Samsung Galaxy S24 FE. We are pleased to hear you are overall happy with the usage of your new phone. We would love to help you beable to keep all of your photos and videos. We have provided a link below to the Samsung Support Team if you would like assistance in the exploration of digital cloud based storage expansion options. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2025
Posted by: Momof04
[This review was collected as part of a promotion.] I just love the quality of the pictures! I've always had loved Galaxies. I recently had a S21 and was told the S series were good phones. I had a S21 for almost 5 years & just loved it but it was time for an upgrade and this S24 FE is similar to my previous phone & does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good.....But
on March 30, 2025
Posted by: Chunksmomma24
[This review was collected as part of a promotion.] The phone itself is great, however I cazionally my screen will freeze and nothing works except to hard power cycle it off.
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Chunksmomma24, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear that you are overall pleased with the features and usage of your device. We have provided a link to a troubleshooting guide to help you with the experiences you mention of the freezing. We have also shared a link to the Samsung Support Team to help you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Confusing features
on March 30, 2025
Posted by: Corbyn30
[This review was collected as part of a promotion.] The customization service confuses me. I also downloaded a ton of messaging apps before understanding the native apps. Nothing is clear.
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello Corbyn30, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We understand that new devices can come with a bit of a learning curve as you adjust to the differences in software and features from previous devices. We have provided a link below to the full device manual for your convenience in the discovery of the features of your phone. We also have some great videos available online, and have also provided a link to the Samsung Support Team. These experts can be reached through chat to answer any questions a bout your Samsung products you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is making my life easier.
on March 30, 2025
Posted by: HeatherFeather
[This review was collected as part of a promotion.] I love this phone! I am able to have so much information at my fingertips, all in one place. The seamless action across apps makes accessing the information effortless. I can have an app open and quickly reference information in another app with no problem. It's a piece of cake!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Samsung phone!
on March 30, 2025
Posted by: Eternalistic1
[This review was collected as part of a promotion.] I have had this new device for several months now and have absolutely loved it. The speed is awesome, no crashing and seamless actions across applications. Listening to music is a pastime for me and I love that there are never any streaming issues. This is also applicable to the streaming of movies! The camera is phenomenal! I now take crystal clear photos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The options to personalize is awesome.
on March 30, 2025
Posted by: RonRonMegatron
[This review was collected as part of a promotion.] The samsung pass is seamless when logging into apps saving passwords and keys is a very user friendly feature. The picture quality is the best I've ever owned. It's like having a professional camera built right into my phone. I love the screen size. And the personalisation tiredly makes me feel like my phone is one of a kind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on March 29, 2025
Posted by: Lou1973
[This review was collected as part of a promotion.] The camera on this S24FE is great, easy to use and great for focusing things that are far away. Clear picture taking, easy to edit pictures. Again Love the camera
Value
5
Written by a customer while visiting Samsung US