Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Average customer rating
4.7
(1,691 Reviews)
Rating breakdown 1,691 reviews
5 Stars
1,319
4 Stars
296
3 Stars
51
2 Stars
18
1 Star
7
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for Samsung - Galaxy S24 FE 256GB S721U Unlocked - Gray
Customer Rating
1
Transition
on March 17, 2025
Posted by: Glennz
[This review was collected as part of a promotion.] My awesome s22 ultra broke and I need a phone that day i figured it was a Samsung and it would be seamless. It was a bad choice. The phone was almost 90% full. It esd a lot slower and kept dropping calls. I ended up getting another s22 ultra by filing an insurance claim
.
.
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Glennz, thank you for your feedback on your Samsung Galaxy S24 FE. We understand how important your phone is to you every day, and we are always happy to help our customers troubleshoot any frustration and have the best experience possible. We have provided a link to the Samsung Support Team to help answer any questions and help you love your device fully. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 17, 2025
Posted by: Polishpierogi
[This review was collected as part of a promotion.] This phone is great! Easy set up, easy to use. It was so easy to get used to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on March 17, 2025
Posted by: Polishshamrock
[This review was collected as part of a promotion.] I love this phone. Pretty much is set up like Samsung 20 fe. Since I switched I couldn't tell the difference. It has great sound, and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use my phone for everything, watch movie ,text s
on March 17, 2025
Posted by: Alex1976
[This review was collected as part of a promotion.] I use my phone for everything from texting to watch movies etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great, it looks awesome
on March 17, 2025
Posted by: WhR22272
[This review was collected as part of a promotion.] I like the color of it, it works great between apps, the screen is big enough, to be honest is a high quality product .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wish it had audio eraser
on March 17, 2025
Posted by: Galaxyuser419
[This review was collected as part of a promotion.] Wish it had now brief or Samsung eraser shouldn't have to upgrade phones just to get apps would be awesome to receive it on older devices other then that my phone works as it should enjoy it very much especially how long the battery lasts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on March 17, 2025
Posted by: Armytanker
[This review was collected as part of a promotion.] This phone excedes my expectations. Easy to use, awesome interface, easy setup and over great for the price range. Does exactly what I need it to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product, user friendly
on March 17, 2025
Posted by: Avulcan4u
[This review was collected as part of a promotion.] This product has great features with glitch free O.S. updates install without any rollbacks. Sound quality is average with good pickup from microphone. Camera is why I gave mediocre review, not very good quality photos. I wish they would relocate side buttons, cumbersome when picking up or handling phone.
Good overall product.
Good overall product.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hello there Avulcan4u, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the features and usage of your device. We have provided links to a few articles to help you with the camera of your device to help you get the best possible photos and videos. We have also shared a link to the full device manual to help you use Galaxy AI features to edit and further enhance your photos. We lastly, have provided a link to the Samsung Support Team to offer additional assistance if this experience continues or you have any questions. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US