Customer reviews from brother-usa.com
Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Average customer rating
4.4
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
90
4 Stars
13
3 Stars
10
2 Stars
3
1 Star
9
98%of customers recommend this product.
(
61 out of
62)
Customer Reviews for Brother - ScanNCut DX SDX125 Electronic Cutting Machine with Built-in Scanner - Grey/Aqua
Customer Rating
2
Not User Friendly!
on October 22, 2023
Posted by: Mary Dattilio
This machine has so much potential but it falls short. It is not very user friendly. I think it would help if the canvas workshop had an app for the iPad. I bought it to save me time, and so far it has cost me time and money.
Response from brother-usa.comBy Brother Customer Service, October 24, 2023
We are so sorry to hear that there have been difficulties while using the Brother ScanNCut SDX125E. We would like to help. Please contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love my scan n cut!!!
on August 27, 2023
Posted by: Red Cardinal Crafts
from Vancouver, BC Canada
Love the scan n cut!! ALMOST bought a cricut but decided to upgrade my old scan n cut for this new version! I love that it’s a stand alone machine. Computer not required. As an illustrator I can just create my own work and cut it out! I don’t need to rework anything on the computer. I love that this one can detect the thickness of the material you’re using. And it can do a half cut!! That’s why I almost bought the cricut. So glad I did more research and learned that my favourite brother brand was capable of doing a kiss cut! Love my scan n cut!! Will definitely stick with Brother!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer Purchase Ever
on July 30, 2023
Posted by: Miss Vee
from Texas
I put off purchasing a colored laser printer because I thought they were too expensive, but when my previous printer that was less than a year old stopped working (it was not Brother brand) I was forced to buy a new printer. Lucky for me a knowledeable printer/computer person told me that Brother makes a good laser printer. This printer has the best color quality of any previous printers I have ever owned.
Written by a customer while visiting brother-usa.com
Customer Rating
3
It's okay, but I'm disappointed
on July 24, 2023
Posted by: nb47
from CA
This machine is called the "scan & cut", and it does that fairly well, as long as the thing you want to cut has no breaks in the outer line. Unfortunately, the instructions are to make a project that has nothing to do with scanning & cutting. I find the software and the device panel not very intuitive. For example, if I want to scan an image and cut around the outside of it, I haven't yet figured out how to enlarge the cutting border so that it doesn't cut all the tiny things in the middle. I suspect to get my value out of it, I'll have to spend a weekend experimenting until I can figure out how to do what I bought it for. The other annoying thing is the cutting mats are outrageously expensive.
Response from brother-usa.comBy Brother, Customer Service, July 25, 2023
We would like to help answer any questions you may have about your Brother ScanNCut SDX125E. Please see the links below for videos that may help:
https://support.brother.com/g/b/faqlist.aspx?c=us&lang=en&prod=hf_sdx125eeus&ftype3=100041
To edit your scanned image or enlarge it, please see the information on how to use the Scan to Cut Data feature:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sdx125eeus&faqid=faqh00000726_001
If we can be of further assistance, you can contact Brother Customer Service directly at:
https://www.brother-usa.com/support
https://support.brother.com/g/b/faqlist.aspx?c=us&lang=en&prod=hf_sdx125eeus&ftype3=100041
To edit your scanned image or enlarge it, please see the information on how to use the Scan to Cut Data feature:
https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_sdx125eeus&faqid=faqh00000726_001
If we can be of further assistance, you can contact Brother Customer Service directly at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mat awful, auto cut not accurate
on May 8, 2023
Posted by: PBSchb
from St Louis, MO
Mats are awful and expensive! Wished I hadn't upgraded from Model 350 due to auto cut is not accurate. First cut was with cardstock and it cut thru mat! The only things I like about this machine is the wifi capability, free software, and the scanning function. Mats loose tackiness after 5 cuts. Mats are too expensive compared to similar cutting machines.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother ScanNCut SDX125e
on April 21, 2023
Posted by: Cinnibean
from Phoenix, Arizona
Brother ScanNCut SDX125e is wonderful for me. It does everything I want it to do, cutting various materials, especially fabric.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Scan an cut 125e
on April 15, 2023
Posted by: Anonymous
from 2841 walnut road chlie wv 25235
So far it has been a good purchase i have not got to do much with what i wanted it for but i hope to soon i wish i didnt have to place a order for more mats so soon but it is what it is and then i had to wait to get it delivered to me so now i have to get a fabric and a scanning mat and wait some more
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wondermachine
on April 6, 2023
Posted by: Inez
from Curacai
Love this machine.Am able to
makevthe most beautiful projects with it.
makevthe most beautiful projects with it.
Written by a customer while visiting brother-usa.com