It's nice, but not sure it's worth all the money. For what we paid, I'd expect it to suck the chrome off of a tail pipe! haha It doesn't get all the air out of the bags. Could be a user error, but we follow the directions....and still a bit of air in the bags (we'll keep trying). The air tight containers/vacuum seal containers are nice...and that little hand held vacuum sealer works great!
Purchased this product to store pre-cooked chicken legs and thighs for easy access for a special diet. I've found individuals pieces of meats, fish and chicken together in one bag is a real chore as these foods will not lie flat and fall to the bottom of the bag, bunching together. I had a FoodSaver years ago with the sealer lower to the table. Is it necessary to purchase another machine like the one I had before as this Elite All-in-One does not do it all. Shall I return this product to FoodSaver or to point-of-sale purchase?
Response from foodsaver.comBy Customer Care, January 12, 2024
Hello!
Thank you very much for your feedback! We are very sorry to hear that the Elite unit does not work for you - we apologize for the issues you have encountered with it!
If you want to return the unit - if it is more convenient for you to return it to us we will be happy to help! If not, you may return it to the store that you purchased it in.
Should you require any further assistance, please kindly reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
This unit is very easy to make bags and vaccum seal. The bag maker makes bags very quickly. The auto bag detect for vaccum sealing is a great upgrade from my last.
I bought this as a replacement for my third Foodsaver machine. Based on the price and the features I thought this was perfect. After several months, I've found this machine works well doing the job, but it is poorly designed and far from user friendly as my other ones were. The bag feed and seal system is poor and the way the machine operates is not easy to use.
Response from foodsaver.comBy Customer Care, December 22, 2023
Hello!
Thank you very for your feedback on our Elite unit - we appreciate it, as our consumers' opinions help us develop as a brand! We are very sorry to hear that you are not satisfied with the design and we apologize for the inconvenience!
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Newer isnt always better. I want my original back.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, December 12, 2023
Hello!
Thank you very much for taking your time to provide us with your feedback! We are very sorry to hear that you are not satisfied with the Elite unit!
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.