Customer reviews from swann.com
Swann - Refurbished Excellent - NVW-800 Wi-Fi NVR 2K Wireless Security Kit with 3 x Wire-Free Cameras & NVR Tower
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Swann - Refurbished Excellent - NVW-800 Wi-Fi NVR 2K Wireless Security Kit with 3 x Wire-Free Cameras & NVR Tower
Customer Rating
1
Poor overall
on November 9, 2023
Posted by: Steiger
Wireless range is no good. Will not hold the Wi-Fi signal. Misses a lot that other cameras pick up. Lasted about 7 months and just completely quit working.
Response from swann.comBy LV - Swann Team, November 16, 2023
Hello Steiger,
Thank you for reaching out with your question. We are sorry you are experiencing issues with your Swann product. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. Oftentimes the issue you describe can be caused by the strength of the Wi-Fi signal going to your camera or the upload speed of your internet provider. Our support team can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application.
For real-time assistance, we recommend calling our phone support team at your earliest convenience. Please check the numbers below:
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Thank you for reaching out with your question. We are sorry you are experiencing issues with your Swann product. Based on the information provided, we would recommend reaching out to a member of our technical support team to look further into your issues. Oftentimes the issue you describe can be caused by the strength of the Wi-Fi signal going to your camera or the upload speed of your internet provider. Our support team can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application.
For real-time assistance, we recommend calling our phone support team at your earliest convenience. Please check the numbers below:
USA/Canada: 1800 627 2799
Australia: 1800 788 210
United Kingdom: 0808 168 9031
Please let us know how we may further assist you.
LV - Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Simple and Safe
on March 11, 2022
Posted by: bossman22
from poplar bluff, mo
Frequency of use:Daily
[This review was collected as part of a promotion.] I wanted a better security system than what I had and decided to try this one. The first thing I love about it: it's totally weather-proof, so I don't have to worry about the cameras being negatively affected by snow and rain. We've had a ton of rain and the cameras still work like a charm. Another bonus is that any recordings will be there for me when I review. Everything is backed up to the cloud and I can control everything with my phone app. That helps me out when I'm away or in bed. Being able to talk to a visitor without opening my door makes me feel incredibly safe. Set up took about 30 minutes and was pretty easy.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5
Interactive and high rez!
on March 7, 2022
Posted by: Rdibbles
from Whitney Point NY
[This review was collected as part of a promotion.] First off wow, the resolution on these cameras is amazing. The night vision is also very clear. The security system is very loud and sure to warn off anything from intruders to animals on your property. The set up for the system was also very easy.
I would recommend this to a friend!
Written by a customer while visiting swann.com