Customer reviews from swann.com
Swann - Refurbished Excellent - AllSecure4K Wireless Security Kit & 3x NVW-AS4KCAM 4K Wirefree Cameras
Average customer rating
2.5
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Swann - Refurbished Excellent - AllSecure4K Wireless Security Kit & 3x NVW-AS4KCAM 4K Wirefree Cameras
Posted by: Chas1
Verified Purchase:Yes
You need to connect to a TV to reconnect camera's, initial connection works fine with App but reconnection needs HDMI into TV. Camera Wifi is very poor even though signal at camera's is good, you need a wifi transmitter within 2-3 meters of camera's, even with strong signal. Set up and management is pretty good. Added solar panels, without these batteries would need changing/charging weekly.
Written by a customer while visiting swann.com
Customer Rating
1
Regretable purchase
on August 14, 2024
Posted by: Zureiqi
I bought these wireless cameras for my business to overlook a yard and they are honestly a waste of money. Poor wi fi connection, loss of stream, and hard-to-pair cameras.
Response from swann.comBy LV, Swann Team, August 14, 2024
Hello Zureiqi,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with your system. Based on the information provided, we suggest you inquire with our Tech Support Team. Keep in mind since these cameras will operate over Wi-Fi, your camera must be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue you are currently experiencing.
https://support.swann.com/s/
Your feedback is important to us.
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with your system. Based on the information provided, we suggest you inquire with our Tech Support Team. Keep in mind since these cameras will operate over Wi-Fi, your camera must be placed in an area where the connection is not likely to be interrupted. Please contact a member of our technical support team with your Internet upload and download speeds. This will help us troubleshoot and diagnose the issue you are currently experiencing.
https://support.swann.com/s/
Your feedback is important to us.
Written by a customer while visiting swann.com