Customer reviews from hp.com
HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Average customer rating
4.6 out of 5
4.6
(144 Reviews)
Open Ratings Snapshot
Rating breakdown 144 reviews
5 Stars
121
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
7
91%of customers recommend this product. 
(
62 out of 68
)
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Customer Reviews for HP - 711 DesignJet Printhead Replacement Kit, C1Q10A
Customer Rating
5 out of 5
5
New print head to fix Non-Printing issue
on October 5, 2026
Posted by: Anonymous
from West Chester, PA
Verified Purchase:Yes
print head fixed the issue on our Design Jet T520 which wasn't even able to come online because of the print head issues. We weren't sure but thought the ink had harddened inside the old print head. The replacement came as directed (couple days) and the swap out was pretty seamless. Simple instructions and we were back up and running in no time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on August 27, 2026
Posted by: Skunkbelly
Verified Purchase:Yes
Worked perfectly
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Like New Again
on September 14, 2025
Posted by: hhallinan
from Bridgeport, CT 06604
Verified Purchase:Yes
After 6 years and a lot of printing the colors and the sharpies was getting really bad. After replacing the printhead it was like new agian
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Better directions
on July 12, 2025
Posted by: Plot 02
from California
Verified Purchase:Yes
Didn't install as directed. Had to be inventive to get installed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
PrintHead
on August 24, 2024
Posted by: Anonymous
Verified Purchase:Yes
Changing the printer head fixed my problem 100%
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Simple, quick replacement
on August 22, 2024
Posted by: CajunQMC
from Galliano, LA
Verified Purchase:Yes
Easy to change out the existing Printhead with the new one. I had to read the instructions a couple of times before starting to change it out. But once I started to replace it, it was very easy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP 712 painting heads
on August 14, 2024
Posted by: Richard 14
Verified Purchase:Yes
It's working good.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP New Print Head
on August 10, 2024
Posted by: John M,
from Davie, FL
Verified Purchase:Yes
New print head works great
I would recommend this to a friend!
Written by a customer while visiting hp.com
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