Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.7 out of 5
4.7
(7,788 Reviews)
Open Ratings Snapshot
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product. 
(
653 out of 757
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Customer Rating
4 out of 5
4
I Absolutely Love My Z Fold 7.
on September 21, 2025
Posted by: New2Fold
[This review was collected as part of a promotion.] I have been an Ultra user since Samsung first introduced them. Ive always been curious about the Fold series, but reluctant to switch. Based solely on 2 things. The bulk of the Fold and the ever present crease. Then Samsung released the Fold 7 and the advertising ahead of its release really gave me the last nudge that I needed to push me into considering a switch. Now I will admit that there is still a visible crease. The more you look at your phone the less you see it. The thinness of this phone is absolutely remarkable. To this day i still dont understand how it even operates being this thin. I have been using my 7 now for 2 months and I have to say. Aside from a small downgrade in the lenses of the camera system. The Ultra truly now, UnFolds. This is absolutely the Ultra in foldable form and I am now totally and wholly among the Folder masses. The Galaxy Ai on this device is truly unrivaled. I spend countless hours in conversation and even debate with Gemini and find that the new intergradable capabilities with real life assistance at the top of the list among SmartPhone Ai systems. My one complaint is battery life. The more we come to rely on hour phones. The more our phones rely on their battery, to be able to aide us in everyway possible throughout the day. Silicon technology is already pushing battery life further and further in other devices and I wish Samsung would follow suit.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable phone
on September 21, 2025
Posted by: AKG1
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever built. Finally, the Samsung I have been waiting for has been built. Across the board, best phone on the market! Great job Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Accessibility for Handicap
on September 21, 2025
Posted by: Navydragonboi
from San Francisco, California
Expertise:Intermediate
Verified Purchase:Yes
Great Quality Product With New Apps that helpful fir me Permanently Disabled Veteran Since 1994
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I left another branded company for this
on September 21, 2025
Posted by: Satisfied
[This review was collected as part of a promotion.] Like the title says, recently i switched from another brand back to Samsung specifically for this phone, the ease at which you can maneuver around and do things, not to mention the Galaxy AI which open a million other doors. This is hands down the best phone to come along in a long time, BRAVO Samsung well done!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my ZFold 7, the best money can buy
on September 21, 2025
Posted by: duyonthego
[This review was collected as part of a promotion.] The Galaxy ZFold 7 has completely changed how I use my phone. The hinge feels sturdier and smoother than ever, and both screens are bright and sharp. I love being able to use it as a regular phone, then open it up into a mini tablet for videos, reading, or multitasking.
Performance is fast and reliable, and the battery easily lasts through a busy day. The cameras take great photos and videos, even in low light.
Overall, it’s a powerful, well-built device that makes multitasking easy and adds a fun, premium feel to everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on September 21, 2025
Posted by: JTOTHAMFB313
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a refined, premium foldable that sets a new standard for innovation. It’s thinner, lighter, and features a wider cover screen for everyday use, while the unfolded display is brighter, sharper, and less creased. Powered by the Snapdragon 8 Elite, performance is fast and seamless, and the new 200MP camera delivers excellent detail and low-light results. Battery life is reliable, and with seven years of updates promised, the Fold 7 is built to last. Though priced at a premium and without S Pen support, it remains one of the most advanced and versatile smartphones on the market.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product with key features
on September 21, 2025
Posted by: Champ22
[This review was collected as part of a promotion.] I use my galaxy fold7 for gaming and movies. The quality is exactly what i expect from a galaxy product. Multitasking is on another level makes everyday life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best!
on September 21, 2025
Posted by: jcgtrz
[This review was collected as part of a promotion.] Hands down the best phone if the year! I was deciding between the s25 ultra and the fold 7, and im glad I went with the fold 7. I was sceptical of it for the battery life, but i dont know what vudo magic samsung is doing but this thing has the same battery life my s24 ultra had. The new galaxy ai is by far one of the most useful ai that ive used, its based on things that you'll actually use not some gimmicky stuff like the others. On the os part, samsung has knocked it out of the park with useful features that take advantage of the folding capabilities. They have refined it down to perfection. I receive so many compliments and oh can i hold it when ever i have it open. I havent seen that type of curiosity for a phone from people in quite along time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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