Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 512GB (Unlocked) - Blue Shadow
Customer Rating
1
Quality is not good
on September 28, 2026
Posted by: Chay
from Virginia
I bought fold 6, never dropped but front screen become green screen. When i first got it for 4month, it has faulty charging port issue, they replace it. Then after a year front screen got green lol. What a waste of money
Features
4
Performance
4
Design
5
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hey Chay,
The Galaxy Z Fold series features a large foldable display, flexible multitasking capabilities, and versatile camera options. We acknowledge your concerns about the charging port and the unexpected green screen issues, especially following your previous repair experience. Your feedback regarding device reliability and durability is valuable as Samsung continues to refine its foldable technology. Thank you for sharing your insights with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold series features a large foldable display, flexible multitasking capabilities, and versatile camera options. We acknowledge your concerns about the charging port and the unexpected green screen issues, especially following your previous repair experience. Your feedback regarding device reliability and durability is valuable as Samsung continues to refine its foldable technology. Thank you for sharing your insights with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 28, 2026
Posted by: Gabfarm95
[This review was collected as part of a promotion.] I chose this phone due to the folding aspect and i could not be happier, makes scrolling much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fold!
on September 27, 2026
Posted by: DetroitDaddy907
[This review was collected as part of a promotion.] I chose the fold for the huge screen! Love it. Just a few software related issues periodically but a great phone overall!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on September 27, 2026
Posted by: Bernell
[This review was collected as part of a promotion.] I chose the z fold 7 for the wider screen size to view youtube videos and movies. I am very happy and would choose it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 galaxy is a great phone
on September 27, 2026
Posted by: Jd222222
[This review was collected as part of a promotion.] I chose this device because its perfect for gaming and streaming it also has a built in Ai and Google ai fast processer amazing graphics on gaming you can also optimize the graphics on gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is good.
on September 26, 2026
Posted by: Tx4136
[This review was collected as part of a promotion.] The fold is a good phone. The camera is not as good as the Galaxy series. I will be getting the new ultra 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 phone
on September 26, 2026
Posted by: Linabea
[This review was collected as part of a promotion.] I love this phone. I enjoy being able to open it like a tablet if I have to write a message or able to watch full screen movies. Some of these models dont come with stylus so you have to order one which I really dont understand why they dont. But its awesome to beable to write with and easier to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements!!!
on September 25, 2026
Posted by: Komwriter
[This review was collected as part of a promotion.] I’ve been really impressed with the Galaxy Z Fold 7 so far. The slimmer and lighter design makes a huge difference compared to previous Fold models, and it feels much more comfortable to use as an everyday phone.
The large inner display is still my favorite part. It’s great for watching videos, multitasking, browsing, and just having more screen real estate when I need it. The outer display is also much more comfortable to use for quick tasks than older Fold models.
Performance has been excellent, everything feels fast and smooth, and the cameras have been great for what I use them for. Battery life has also been solid for my daily use.
Overall, the Z Fold 7 feels like a much more refined version of the Fold concept. It’s definitely an expensive phone, but if you like the idea of having a phone and mini-tablet in one device, it’s been a fantastic experience for me.
Value
5
Written by a customer while visiting Samsung US