Customer reviews from otterbox.com
OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Average customer rating
4.4
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
197
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product.
(
146 out of
168)
Customer Reviews for OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Posted by: David M
Verified Purchase:Yes
Durable, no worries of a broken phone.Great colors too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andrew P
Verified Purchase:Yes
Fits perfect, protects my phone from impact due to dropping and bumping
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Loose, Jiggles, scratches
on February 14, 2023
Posted by: Jrkarbal
Having had a number of Defender series before, I went with this for my Ultra 22 when purchased last year. I religiously clean my screen, and as a nurse, do my best to keep my phone clean in general. This case is very loose fitting, letting my phone wiggle around in the case. I have noticed the edges scratched to heck and back. The case has caused me to lose two screen covers from the amount of wiggling back and forth in the case. Yes the case is safe for drops and falls, but the loose design is horrible and even caused gauging in the edges of the glass on the top, bottom, and sides, where ever the case is in contact with the edges of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, February 16, 2023
Hey Jrkarbal,
So sorry to hear about the fit troubles with your Defender Series Pro Case! Your case should certainly fit snuggly, we precision manufacture our cases around the exact dimensions of the device inside. That being said, we'd love to get you a replacement so your phone is secure going forward! Please feel welcome to call us at 1-855-688-7269 to set up a warranty claim.
Cheers,
OtterBox Customer Support
So sorry to hear about the fit troubles with your Defender Series Pro Case! Your case should certainly fit snuggly, we precision manufacture our cases around the exact dimensions of the device inside. That being said, we'd love to get you a replacement so your phone is secure going forward! Please feel welcome to call us at 1-855-688-7269 to set up a warranty claim.
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Robert
Verified Purchase:Yes
I love my Otterbox...a well needed product for any smartphone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kelly
Verified Purchase:Yes
I like the otterbox defendercase for the S22 ultra. I just wish it came in more colors.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, February 14, 2023
We're thrilled to hear that you are loving our Defender Series case. We're sorry to hear that you aren't loving our current color options, however. We appreciate this feedback and will be sure to pass this along to our design team for you.
If you have any specific requests, give us a ring at 1-855-688-7269 and we would be happy to chat!
Kindly,
OtterBox Customer Service Support
If you have any specific requests, give us a ring at 1-855-688-7269 and we would be happy to chat!
Kindly,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Posted by: P Gordon
Verified Purchase:Yes
I've been buying Otterbox cases for a couple decades. Every new phone upgrade got a new Otterbox case. This is another quality case. In the early years of curved phone edges, I noticed the Defender cases would push on the screen protector edges. Not with this case. (See related review of poor quality Otterbox screen protector.) This case is a great fit to the Samsung S22 Ultra. I like it and it matches the Otterbox quality I've come expect and appreciate.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Devin Logsdon
Verified Purchase:Yes
Great product as always with great device protection and ease of use.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Excellent case Except....
on February 6, 2023
Posted by: GMFO
It is one of the best cases I have owned only complaint is cosmetically.... around the camera opening the back is peeling away also the soft cover is loosening (like stretching) to where there is a looseness to the case itself like I said it's all cosmetic but still irritating to feel all the looseness it has saved my phone from several case and phone ending falls thanks
I would recommend this to a friend!
Written by a customer while visiting otterbox.com