Customer reviews from otterbox.com
OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Average customer rating
4.4
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
197
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product.
(
146 out of
168)
Customer Reviews for OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Customer Rating
5
Fell 4 floors down Elevator Shaft-Safe!!
on July 12, 2023
Posted by: Angelala
This Otter Box saved my phone!! I dropped my phone down the elevator shaft from the 4th floor, landed under the basement. Otter box gone but my phone completely undamaged. The screen protector had a ding but no damage to the screen. So worth it!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryannn
Verified Purchase:Yes
Perfect except I wish the case would support wireless charging.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tara
Verified Purchase:Yes
no comparison between this case and any other. amazing protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Case is slightly too large
on June 21, 2023
Posted by: Jaddded
The case protects my phone (and I drop off it a lot) but it is slightly too tall for the phone. This allows the phone to shift up and down, all the paint has worn off of the edges of the phone. You can see the worn off paint on the inside of the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good for back phone sides
on June 6, 2023
Posted by: Sony m in
It doesnt protect actual screen just sides. You still need screen protector
Response from otterbox.comBy OtterBox, Customer Service Support, June 7, 2023
We apologize if the Defender Series Pro case for your Galaxy S22 Ultra wasn't what you were hoping for. You're correct in saying this case does not include a built-in screen protector, but it does feature raised edges around your screen to assist with drop protection. For folks looking for that next level of protection, we designed this case to be seamlessly compatible with any of our trusted screen protectors. Please feel free to give our CS team a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5
Amazing
on May 29, 2023
Posted by: Saitybelle
I left my phone on top of my car a started driving. Phone fell off and hit the pavement and I immediately realized. I turned around expecting the worse. My phone is almost completely untouched. The case bad scratched up but that is all. I love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Great product but needed
Verified Purchase:Yes
I am happy with the product. Your installation info needs help. I got on YouTube and got it done
Written by a customer while visiting otterbox.com
Customer Rating
1
Terrible
on March 29, 2023
Posted by: Tylor
Has not done a very good job protecting my phone. Under the case, it has scratches and dings from dirt working its way past the case and messing up the phone. Mind you that has just turned 2months old.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 30, 2023
Hey there Tyler! We're so sorry to hear you've had such an unusual and discouraging experience. Our cases aren't made with anything that would inherently wear away the finish of one's device, so we're wondering if some type of debris was somehow stuck between the case and your device.
We recommend checking your case to ensure there is no damage done to your case that may allow for dust and dirt to enter. If you find any damage on your case, give us a ring at 1-855-688-7269 and we would be happy to get you a replacement through our product warranty.
Best,
OtterBox Customer Service
We recommend checking your case to ensure there is no damage done to your case that may allow for dust and dirt to enter. If you find any damage on your case, give us a ring at 1-855-688-7269 and we would be happy to get you a replacement through our product warranty.
Best,
OtterBox Customer Service
Written by a customer while visiting otterbox.com