Customer reviews from otterbox.com
OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Average customer rating
4.4
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
197
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product.
(
146 out of
168)
Customer Reviews for OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Posted by: Defender Series S22 Ultra
Verified Purchase:Yes
Quailty of the Case Clip Needs some improvement!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2022
What's going on with your new Defender Series Pro holster for the Galaxy S22 Ultra that isn't working out as well as expected? We'd love a chance to hear more about it and figure out what can be done to make sure you have a great Otter experience going forward. Just give us a call at 1-855-688-7269 and we'll be glad to assist you further!
Best,
OtterBox Customer Service Team
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: HouTalk on YouTube
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The tabs that hold the phone in the belt clip have all ready broke off after less than 30 days
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 7, 2022
Yikes. Very sorry to hear and see (literally) that your new Defender Series holster has hit this structural snag, but not to worry — we are on the case! Just ping our handy Otters at 1-855-688-7269 or by way of the link below and we'll be glad to help make sure your S22 Ultra will be secure by your side going forward with a brand-new warranty replacement that is sure to stand the test of time!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sheila
Verified Purchase:Yes
I love the color - it works well with the burgundy 22 Ultra. I've had the phone for a week, and have already dropped it once - no damage. Have used Otter Box before and didn't even look at any other cases from anyone else.
Written by a customer while visiting otterbox.com
Customer Rating
3
Fort Blue Pictures Misleading
on March 5, 2022
Posted by: SnipeXD
This is my third defender series throughout the years as I like the fit/feel and external clip. Black was out of stock so I tried the Fort Blue. The picture showing the back of the S22ultra shows the fort blue with a black border around camera cutouts. This is actually very white. The inside picture shows a muted grey against blue but on the phone it's closer to a white and looks a bit funny. I am not a fan of this color combo. Case is great otherwise and for my future phone I'll stick with the defender series but probably in black.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 9, 2022
Great to know you're such a big fan of our signature Defender Series case! We're obviously pretty fond of it as well, but it's sure nice to hear from the folks out there using the stuff in the wild!
We do also appreciate the heads-up on your disappointment with those online images. We've shared the feedback with our E-commerce Otters and have high hopes for a speedy resolution. In the meantime, please feel welcome to give us a call at 1-855-688-7269 with any other product questions, concerns, or comments and we'll always be happy to talk shop!
Cheers,
OtterBox Customer Service Team
We do also appreciate the heads-up on your disappointment with those online images. We've shared the feedback with our E-commerce Otters and have high hopes for a speedy resolution. In the meantime, please feel welcome to give us a call at 1-855-688-7269 with any other product questions, concerns, or comments and we'll always be happy to talk shop!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love it and dropped on pavement when was on 4 mile rail trail and not even a mark on it. Big fan of Defender but won't use any other
I would recommend this to a friend!
Written by a customer while visiting otterbox.com