Customer reviews from otterbox.com
OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Average customer rating
4.4
(280 Reviews)
Rating breakdown 280 reviews
5 Stars
197
4 Stars
34
3 Stars
19
2 Stars
13
1 Star
17
87%of customers recommend this product.
(
146 out of
168)
Customer Reviews for OtterBox - Defender Pro Case & Belt Clip/Stand for Samsung Galaxy S22 Ultra | Color: - Black
Posted by: John
Verified Purchase:Yes
Otterbox is just the best. I won't use any other.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sherry
Verified Purchase:Yes
I love the color & weight of the case; however I dropped my phone the day after I purchased it & my screen cracked!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 6, 2024
Hey Sherry! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Andrew
Verified Purchase:Yes
Case is great overall, the only thing i can say against it is it doesnt seem as snug as previous otterbox cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Great and sturdy case would highly recommend fast shipping as well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Galaxy S22 Ultra Case Defender Series Pro
on December 31, 2023
Posted by: KenMc
I have had a Defender Series Pro on my last three phones. My phone has been dropped from heights of 8-10ft on concrete, gravel, and grass and had nary a scratch. Most recently, the Defender cover fell into a firepit of glowing red-orange mesquite coals. It stayed in the coals about 10 seconds before it could be removed, and I rinsed it and wiped if off to check for damage. The is a little discoloration and a few pits the coals melted into, but overall, the cover still snaps onto my phone. Worn, but still works. Good job folks!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Needs better quality
on December 29, 2023
Posted by: tajmahal99
I would love the case if the rubber wouldn't get loose. But I got two of them and at the start they are awesome but after the rubber gets loose then it's annoying. So annoying that I am looking at alternatives to otterbox because these cases are like this year after year.
Response from otterbox.comBy Customer Service, January 11, 2024
Hey! We’re so sorry to hear about the trouble with your Defender Series case! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good case
on December 8, 2023
Posted by: Gmom
So far so good! It has a good grip and I like the all around protection. The cover for the charging port is necessary, even though it can be troublesome. That's not the fault of the case, it's "operator error". My son is a paramedic and this is the only case he uses.
Written by a customer while visiting otterbox.com
Posted by: Terry
Verified Purchase:Yes
The best product of it's kind on the market! I love these products and ive used them for years!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com