Since switching to Otterbox Defender for my S8 I haven't had to replace a screen or phone. This unit marks my 5th Defender series purchase but my first Pro. Works great with the wireless charger and the ports are easy to access to connect car to Android Auto. I plan to continue buying Otterbox Defender Pro for every new phone I purchase.
Otterbox has always produced a very robust phone case. This one is no exception. Good ergonomics, comfortable and has spared my phone from several drops already.
The phone case itself is great. Belt clip is flimsy
Response from otterbox.comBy OtterBox, Customer Service Team, March 21, 2022
We're sorry to hear you're not feeling overly confident in the durability of the Defender Series Pro holster. Is something going on with that component? If it's sustained some type of damage or isn't properly retaining your device/case combo, please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help with a brand-new warranty replacement!