Customer reviews from snowjoe.com
Sun Joe - 15-Amp 1.6-Inch Cutting Diameter Electric Silent Wood Chipper/Shredder - Green
Average customer rating
4.5 out of 5
4.5
(53 Reviews)
Open Ratings Snapshot
Rating breakdown 53 reviews
5 Stars
40
4 Stars
6
3 Stars
5
2 Stars
0
1 Star
2
Best Buy Privacy Policy
Customer Reviews for Sun Joe - 15-Amp 1.6-Inch Cutting Diameter Electric Silent Wood Chipper/Shredder - Green
Customer Rating
3 out of 5
3
Nice garden shredder
on June 27, 2026
Posted by: Ed1234
I purchased this shredder a year ago. The shredder works great with branches over 1/4 inch; anything less than that, it just snaps the twigs. If there are fresh leaves on the branches, the output chute will fill up with debris and clog. The chute needs to be larger so the chips/leaves can fall out.
Pros:
Portable, no gas, 1 3/4 sizes branches,
Cons:
Difficult to get replacement cutting blade; exit chute clogs; wish it can shred up to 2 1/2 branches
Overall satisfied with the purchase.
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareJune 28, 2026
Dear Valued Customer,

Thank you for taking the time to share your detailed feedback and for choosing the Sun Joe CJ603E Electric Silent Wood Chipper/Shredder. We truly appreciate your thoughtful review and are pleased to hear that you are overall satisfied with your purchase.

We are glad to know that you have found the shredder portable, easy to use without gas, and effective at handling larger branches within its intended capacity. It is always rewarding to hear when our products provide a convenient solution for yard maintenance.

We also sincerely appreciate your constructive feedback regarding the performance with smaller twigs, the tendency of the discharge chute to clog when processing leafy branches, and the availability of replacement cutting blades. Your comments regarding the desired branch capacity are equally valuable. We will be sure to share your feedback with our product development team as we continuously work to improve the design and performance of our products.

If you need assistance with obtaining a replacement cutting blade or have any questions about your unit, we kindly ask that you contact us through our toll-free number at 1 (866) 225-9723, available Monday through Saturday from 10:00 AM to 6:00 PM EST. Our team will be happy to assist you.

Thank you again for your support and for sharing your experience. Customer feedback like yours helps us continue improving our products, and we truly appreciate your trust in Sun Joe.
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
It just works and works
on December 23, 2025
Posted by: Jayyyy
from Akron Ohio
I love my chipper. Everything can go in the mulch pile or the fireplace now. It does get jammed sometimes but that’s usually when I am pushing it. Mines chewed up an entire birch tree, a black walnut, some large lilacs and much more over 3 years and it keeps on going. One of the best buy’s I’ve ever made.
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareDecember 26, 2025
Dear Valued Customer,

Thank you for taking the time to share your experience with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We’re truly delighted to hear that it has consistently performed well for you over the past three years and has handled such demanding tasks with reliability and efficiency.

Your feedback regarding its durability, versatility, and long-term performance is greatly appreciated, as it highlights exactly what the CJ603E was designed to deliver. We also value your honest insight about occasional jamming, and we appreciate your understanding of proper operation to achieve optimal results.

Thank you for choosing Shop Joe and for your continued trust in our products. Your satisfaction means a great deal to us, and we’re proud to know that this has been one of the best purchases you’ve made.
Written by a customer while visiting snowjoe.com
Customer Rating
3 out of 5
3
Counterplate replace
on December 3, 2025
Posted by: Shredder
[This review was collected as part of a promotion.] Works well until the counterplate breaks . Impossible to replace.
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareDecember 4, 2025
Hello Ralph,

Thank you for bringing this matter to our attention and for providing detailed feedback. We sincerely apologize for the issue you experienced with the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We understand how frustrating it can be when a component, such as the counterplate, breaks and replacement options are not readily available.

Please be assured that we stand behind our products and offer a standard 2-year warranty for the Sun Joe CJ603E. If the counterplate or any other part is not available or not sold separately, we are committed to exploring all possible options to ensure a satisfactory resolution.

We encourage you to contact us directly so our team can assist you and provide guidance on the best way to address this matter. We are dedicated to supporting our customers and ensuring your complete satisfaction.
Written by a customer while visiting snowjoe.com
Customer Rating
3 out of 5
3
Good but with limitations
on September 16, 2025
Posted by: PetrifiedPops
The chips are not as clean as I would have liked. It is most definitely not for leaves, unless you have very few. The imput is simply too small and you end up feeding a handfull at a time. Once I accepted that, I am enjoying the chipper for smaller branches from the trees at the top of my ravine property. It is small, but do wear protective gear, especially if you are feeding a longer stick or branch as they can whip around and even eject. I don't use the collection bag as when I use the chipper I do quite a bit of work and it fills too quickly for me.
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareSeptember 17, 2025
Dear Valued Customer,

Thank you for taking the time to share your detailed feedback on the Sun Joe CJ603E Silent Electric Wood Chipper + Shredder. We truly value your input, as it helps us identify areas for improvement and ensures we continue developing products that meet the needs of our customers.

We appreciate your observations regarding the chip size, input capacity, and use with leaves, as well as your safety reminder about wearing protective gear when handling longer branches. It’s great to hear that you are enjoying the chipper for smaller branches on your property, and we’ll take your comments into account as we work to enhance our designs.

If there’s anything else we can assist you with, please don’t hesitate to reach out—our team is always more than happy to help.
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
chipper shredder
on July 20, 2025
Posted by: Chinese disposable
from North Bay Ontario Canada
until the counter part breaks and is no longer available.
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareJuly 21, 2025
Dear Valued Customer,

Thank you for your detailed feedback and for bringing this matter to our attention. We sincerely apologize for the inconvenience you've experienced with your Sun Joe CJ603E Silent Electric Wood Chipper + Shredder.

We understand how frustrating it can be when a key component is no longer available, and we’d like to further investigate this issue to explore any possible solutions. Please don’t hesitate to reach out to us directly at our toll-free number, 866-225-9723. Our customer care team is available every day from 10 AM to 6 PM EST and would be glad to assist you.

We value your experience and appreciate the opportunity to make this right.
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
Don't buy. You'll love it until the CP wears out
on December 1, 2024
Posted by: Cmag
from Texas
I love love love this product for chopping bamboo. It does absolutely everything I need it to do. HOWEVER, the counterplate is a consumable piece designed to be worn out, but you can't find it anywhere, and haven't been able to for years. Why they still sell this product without selling the consumable part is beyond me. That's like selling a printer but not having ink cartridges.
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Did a beautiful job mulching my tree cuttings!
on October 17, 2024
Posted by: Franklin M
from Fort Worth, Texas
I'd been buying mulch for our front yard tree, and always end up with a big pile of branches after clearing our yard. Some of it, I can use for our fireplace, but the rest would end up in a pile behind the tall porch bushes. I finally got around to getting the sun joe mulcher and I was surprised at the fact that that growing pile was completely mulched in one shot. I was expecting it to at least get hot, if not overheat, but I ended up filling the mulch bag almost to the top without stopping. The pile is gone, and the tree's got free mulch now (plus no worries about introducing bugs or who knows what through store bought mulch to my property). I've attached some pictures for scale.
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
Seems MADE to mulch dead bamboo!!!
on August 18, 2024
Posted by: Rob in FIP NY
from Fire Island Pines, NY
This machine is THE best for mulching dead bamboo.... like this thing seems to be uniquely made for the task!!! Can do live bamboo too, but you have to whack the discharge shoot every few minutes to release the mulch that gets stuck up in it. BUT, that mulch that then gets released is the finest, most processed and smallest mulch the machine produces. I have been using it NON-STOP, lending out to friend who have been impressed with its durability and reliability..... it just keeps mulching!!!!
Written by a customer while visiting snowjoe.com
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