Customer reviews from greenworkstools.com
Greenworks - 80 Volt 42" CrossoverZ Electric Zero Turn Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Average customer rating
4.5
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
136
4 Stars
24
3 Stars
6
2 Stars
4
1 Star
12
93%of customers recommend this product.
(
139 out of
150)
Customer Reviews for Greenworks - 80 Volt 42" CrossoverZ Electric Zero Turn Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Customer Rating
5
Fantastic mower for a large property!
on June 7, 2023
Posted by: hknudsen
from Nicholasville, KY
Gender:Female
We purchased the 42” Greenworks CrossoverZ Zero Turn Lawn Mower after moving to a five acre property and realizing that another brand’s lawn tractor was causing significant back pain. The Greenworks CrossoverZ Zero Turn Lawn Mower is AMAZING! It is very comfortable in terms of the seat and ergonomics of the design. The mower is very quiet, which makes it easier to listen favorite music or podcasts while operating the mower. The batteries charge quickly, as advertised. As noted in the manual, the batteries increase in their longevity after some initial use, so we have been very pleased by that. If we had the time to mow the full property in a single day, the multiple fast-charging batteries would make that feasible. The quality of the cut is excellent. We also like its towing capacity and regularly use the Greenworks CrossoverZ Zero Turn Lawn Mower to tow a cart with 25 gallons of water to the back of the property. Overall, the Greenworks CrossoverZ Zero Turn Lawn Mower meets our needs and we are so pleased with our purchase.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super Quite compared to Gas
on June 7, 2023
Posted by: TDmower
from Windsor Co
Gender:Male
Bought this about 2 month ago,
We have 2 acres to mow, installed the mulcher and we have great results,
best thing is how quite it is, but also mows very well.
Neighbor always ask about
We have 2 acres to mow, installed the mulcher and we have great results,
best thing is how quite it is, but also mows very well.
Neighbor always ask about
Pros: Cost-Saver, Quiet, Durable, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very happy with my Zero Turn mower
on June 7, 2023
Posted by: cvining
from Blaine, WA
Gender:Male
I mow just under an acre. The first time, about a third of that was tall grass, higher than me sitting on the mower. I just went slowly and the mower handled the tall grass really well.
The only issue I've had was the tire popped off the right front wheel once, possibly after hitting an unseen (until after) hole. Customer service promptly sent me a replacement wheel/tire assembly and I was back in business.
Totally happy with my purchase.
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
First one in my area; neighbors are intrigued
on June 7, 2023
Posted by: ACK73
from Media, PA
Gender:Male
My first zero turn and first battery mower. My lot is about .75 acre and hilly so I have to be a bit careful on the slopes. It takes about an hour to mow front, side and back, and I usually have about 30-40% charge left. Compared to my ICE tractors, it is much more comfortable with good leg room. Steering is quite different from the steering wheel to which I am accustomed. I find the levers to be much less tiring, though it took a few minutes to learn how to avoid jerking. There is no suspension, so the ride can get a bit bumpy on irregular terrain. Putting an adjustable suspension on the seat might make for an easier ride. As others have said, it would be nice to be able to charge the batteries while they remain in in the mower. I appreciate the flexibility of being able to remove the batteries, but having the option to recharge them in the mower would be a plus.
I still use ear protection when the mower deck is on, but the noise level definitely is lower than with a gas mower. And when the deck is off, I can glide quietly around the yard on the mower. Hitch points on the front and rear are handy for pulling a cart or moving things around the lot. I like the rear cargo hold; again, a lot of flexibility. I strapped a battery operated sprayer in there and cruised around my yard zapping weeds.
On slopes, sometimes the left drive wheel (rear) loses traction. I've learned how to recover, but it can be a bother. Offsetting that inconvenience is the ability to pivot direction much faster than a regular tractor. I finish my lot in about 15 minutes less time while going a the same or slower pace as with my old tractor.
Overall, I am very well pleased with the CrossoverZ. I used to see mowing as a necessary drudge, but now I look forward to getting on the Greenworks to cut the grass.
I still use ear protection when the mower deck is on, but the noise level definitely is lower than with a gas mower. And when the deck is off, I can glide quietly around the yard on the mower. Hitch points on the front and rear are handy for pulling a cart or moving things around the lot. I like the rear cargo hold; again, a lot of flexibility. I strapped a battery operated sprayer in there and cruised around my yard zapping weeds.
On slopes, sometimes the left drive wheel (rear) loses traction. I've learned how to recover, but it can be a bother. Offsetting that inconvenience is the ability to pivot direction much faster than a regular tractor. I finish my lot in about 15 minutes less time while going a the same or slower pace as with my old tractor.
Overall, I am very well pleased with the CrossoverZ. I used to see mowing as a necessary drudge, but now I look forward to getting on the Greenworks to cut the grass.
Pros: Convenient, Cost-Saver, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
low battery
on June 7, 2023
Posted by: Boise mower man
from Boise ID
Gender:Male
The mower cuts well, but we only have a 1/4 acre, and the batteries lose 50% of their charge. We keep the grass low and mow 2 to 3 times weekly so it's not thick.
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , June 8, 2023
Hello Boise mower man,
Thank you for taking the time to leave a review. We are sorry to hear you are experiencing shorter than normal runtime.
For best results users should:
1) Mow when the grass is dry.
2) Mow in the morning or late afternoon to reduce the heat stress on the newly cut grass.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) Consider mulching. To mulch, remove the bag and insert the mulch plug into the rear of the unit. This will leave the clippings on the lawn allowing the nutrients and nitrogen contained within them to return to the soil and allow the remaining grass to recycle them (always discharge the mulch towards a previously cut area to prevent your mower from bogging down).
5) Always keep in mind what conditions your variety of grass prefers. If your grass prefers cooler climates, reduce the frequency with which you mow and increase the cutting height of your mower during hot seasons to compensate for the reduced growth rate these varieties may experience in this type of weather.
6) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
Lastly it is worth noting, lawn mower that provides more than one battery ports; it is recommend using all batteries for optimal runtime. This unit requires all six (6) batteries for optimal runtimes.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average, please contact Greenworks Solution Service Team at 1-877-481-6087. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for taking the time to leave a review. We are sorry to hear you are experiencing shorter than normal runtime.
For best results users should:
1) Mow when the grass is dry.
2) Mow in the morning or late afternoon to reduce the heat stress on the newly cut grass.
3) Alternate mowing patterns each time you mow. As grass develops a grain based on your cutting direction it will lean towards the direction of your mowing path. Changing the pattern allows better vertical growth and helps to keep the cut neater.
4) Consider mulching. To mulch, remove the bag and insert the mulch plug into the rear of the unit. This will leave the clippings on the lawn allowing the nutrients and nitrogen contained within them to return to the soil and allow the remaining grass to recycle them (always discharge the mulch towards a previously cut area to prevent your mower from bogging down).
5) Always keep in mind what conditions your variety of grass prefers. If your grass prefers cooler climates, reduce the frequency with which you mow and increase the cutting height of your mower during hot seasons to compensate for the reduced growth rate these varieties may experience in this type of weather.
6) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
Lastly it is worth noting, lawn mower that provides more than one battery ports; it is recommend using all batteries for optimal runtime. This unit requires all six (6) batteries for optimal runtimes.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average, please contact Greenworks Solution Service Team at 1-877-481-6087. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, fast, comfortable, and easy to use.
on June 7, 2023
Posted by: HiSam60
from Dayton, Oh
Gender:Male
I purchased this PRO 80V 42" CROSSOVERZ Zero Turn Lawn Mower about two months ago. So far, it's been performing up to or above my expectation. It's hard to tell it's on after starting the mower. It's fairly quiet even with the slow blade speed chosen. However, it gets a little noisier when engaging the high blade speed. In either case, it's much quieter than my old gas engine riding mower. The battery set (6 at a time) lasts mowing my 1/2-acre yard twice at a minimum before having to use my other backup set (came extra with the purchase - Total of 12-80V). I'm very happy with this purchase and looking forward to investing in battery powered tools going forward.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great tractor, no support , unfortunately
on June 7, 2023
Posted by: Oleg
from Easton, CT
Gender:Male
My review with concerns and concrete suggestions on how to add support for this tractor was immediately removed. So Greenworks has resources to read and remove reviews. Unfortunately they do not have resources to provide support for this great tractor. Mine is broken, I has case number but for three days cannot get support for the error code shown by the tractor, V13. All I need is a contact details of the dealer who can fix it under warranty.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Care , June 8, 2023
Hello Oleg
Thank you for taking the time to voice your concerns! We apologize for your experience. We see that you have been in contact, and our Customer Solution team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Thank you for taking the time to voice your concerns! We apologize for your experience. We see that you have been in contact, and our Customer Solution team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it... 11 hours so far
on June 4, 2023
Posted by: DJL_MA
from Massachusetts
Gender:Male
Had an issue after shipping where the blades didn't fire up... tech support eventually helped me figure out to unscrew the control panel and plug the main cable back in. No biggie. Very fun to operate and I've put it through some light abuse clearing a small wooded area in my back yard.
I love that it has a "trunk" to haul a bag of seed or whatever and been pulling a Gorilla cart with no problems.
Also got the leaf mower attachment that seems to work ok as long as the designated blades are installed. The plastic tab that connects to the mow deck kind of sucks and I expect that to not last. This part could use some design improvement as it should be a lot quicker/easier to install and remove IMO.
The batteries last about 2-3 rounds for mowing my quarter acre but is a pain to have to remove all of them to charge as they are rather heavy. I have to put 2 of the 3 chargers on separate circuits to not trip a breaker. They do charge pretty fast though. Greenworks... I'd gladly pay for an adapter or something that allows me to charge the batters while still in the machine!
All in all, I'll never go back to a push mower or gas zero turn.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com