Customer reviews from greenworkstools.com
Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Average customer rating
4.6
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
130
4 Stars
40
3 Stars
8
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
145 out of
152)
Customer Reviews for Greenworks - 80 Volt 42" CrossoverT Electric Riding Lawn Mower (6 4Ah Batteries and 3 Dual Port Turbo Chargers Included) - Green
Customer Rating
5
Riding mower
on April 14, 2024
Posted by: BCV60
from Gilroy CA
Gender:Female
[This review was collected as part of a promotion.] Just received in great condition. Took it out for a trial run. Lovecit!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: lewski19
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still getting to know it, so cannot go more than 4 right now
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quite
on March 18, 2024
Posted by: Green useless
The 42” riding mower has truly disappointed me with shutting down continuously; support is minimal at most; replacement parts took a few weeks causing more headaches than when I first needed to mow. Error codes overheating or other codes caused issues in cold weather alike. Waiting in 40 degrees now for this thing to start so I’m gripping on the review page!
Response from greenworkstools.comBy Greenworks, March 19, 2024
Dear valued Greenworks Customer,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it pro 60v 42” riding mower
on November 8, 2023
Posted by: Big Little Mower
from NW Pa
Gender:Male
We bought this tractor 3 yrs ago. Going from a 1/3 acre to over 1 acre of hilly yard I am throughly impressed. I had to figure out the best way to mow so I had enough battery. At first I was near 10% when through mulch mowing now it’s anywhere from 20-30% battery left. I clean after ever mow underneath. I love the braking feature when going downhill as it won’t let you speed to fast which helps on the steep banks(30* slope) which I go down. Love it! Only negative is the parking brake hasn’t worked since we got it.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Buyer Beware!
on September 1, 2023
Posted by: TeeBee
from New York
Gender:Female
I've had this mower a little under two months and yesterday it suddenly stopped working. I was on the phone with support yesterday and today and they were very helpful troubleshooting, but my issue can't be resolved remotely. They found a certified shop that will repair it, but I will be responsible for negotiatiing transportation with the shop and will be on the hook for the expense of getting their broken product there, which is 30 miles away.
I was very pleased with the mower up until about noon yesterday. But I am beyond disappointed that A) the mower broke down so soon after purchase - I think I only used it 15 times or so, and B) that their warranty only covers parts and labor and not the entire expense of repairing their faulty product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello TeeBee,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
strong performance on slopes, engineering flaws
on August 25, 2023
Posted by: hillyacre
from New York
Gender:Male
I love the clean air and relatively quiet operation! I am impressed with how effectively the mower manages hilly terrain. I added chains to the rear wheels, and it doesn't hesitate on the steepest of our slopes. However, the motors running the cutting blades could benefit from more power. I use the mower to cut a 1 acre meadow with thick grass, and even on the highest setting, I have to proceed very slowly, with the blades occasionally getting bogged down (at this speed, I can cut half to three quarters of the acre on one charge). Assembly was straight forward, and operation is easy, as long as you remember to press break pedal when starting the mower. Plastic cover around the base of steering wheel was cracked during shipment and I am requesting a replacement.
Overall, this is a solid choice considering the scarcity of electric mower tractors (zero-turns are a nightmare on uneven, hilly terrain). The reason for removing two stars is due to several hardware and software engineering issues:
1. There is no easy way to remove the mowing deck. Electric wires are bolted to the deck with several clamps, making deck removal a complicated task. This means that cleaning the deck and sharpening the blades requires having a lift to get under the tractor.
2. There is a safety feature that stops the blades when in reverse. This makes maneuvering in tight turns really frustrating. The reverse blade button is useless unless you rig it to be pressed constantly.
3) As mentioned by others, the omission of a charging port that would simplify overnight charging is another annoyance.
Pros: Convenient, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, August 25, 2023
Hello hillyacre,
Thank you for your review. We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for choosing Greenworks!
Thank you for your review. We are glad that you are enjoying the overall performance of this lawn mower and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We see that you have been in contact with Greenworks customer experience team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience.
Thank you for choosing Greenworks!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Defensable space from wildfire
on June 14, 2023
Posted by: William23
from Loma Rica, California
Gender:Male
We have 5 acres that has been subjected to California wildfires every year and in 2017 fire did sweep over our place. Keeping the grass a short as possible is important to maintain a "defensible space". Using a push mower has taken dozens of sessions and is physically taxing. Getting this all electric riding mower has made the task enjoyable and at times even fun. It only takes a few days to do what before took many days. We charge the batteries with solar panels thus eliminating the fossil fuel cause of the climate driven wildfire storms. This riding mower has made our lives easier and safer.
Pros: Convenient, Easy to Use, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pro 80V 42" CrossoverT - So Easy
on June 13, 2023
Posted by: GW Worthington
from Ohio
Gender:Female
Love this 80V Crossover Tractor. There is no way that a product could arrive damage. The packaging is met to keep it secure. Not being mechanically inclined I did run into problems with removing the bolts from the packaging. If the tool used to unfasten the bolt would be noted, I most likely would had less problems.
Once the product was up and running the experience has been great. The tractor runs great. I am mad gardener and constantly moving heavy things ( above 15 pounds, now as I age) so I have not used the grass cutting features. I have had a GW lawmower for years I use to cut the little grass remaining on my property. I had a gas powered zero turn mower for a few years and every year same problems with delays and more money spent to repair/maintain the lawn tractor I really appreciate the GW lawn tractor with little maintenance and of course all the other pros; less air and noise polution, quieter, GW great reputation as innovators, ease of use. I may be using the wrong term but the turn radius is a disappointment after using a zero turn. But on the other hand I think the tractor actually feels safer maneuvering around obstacles because I don't try to drive too close to stone walls which then damages tires.
Once the product was up and running the experience has been great. The tractor runs great. I am mad gardener and constantly moving heavy things ( above 15 pounds, now as I age) so I have not used the grass cutting features. I have had a GW lawmower for years I use to cut the little grass remaining on my property. I had a gas powered zero turn mower for a few years and every year same problems with delays and more money spent to repair/maintain the lawn tractor I really appreciate the GW lawn tractor with little maintenance and of course all the other pros; less air and noise polution, quieter, GW great reputation as innovators, ease of use. I may be using the wrong term but the turn radius is a disappointment after using a zero turn. But on the other hand I think the tractor actually feels safer maneuvering around obstacles because I don't try to drive too close to stone walls which then damages tires.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com