[This review was collected as part of a promotion.] Had this 80V Zero-turn mower delivered. Minor assembly was required. After assembling (mounting control arms, seat, and mulching plug) I put one of my fully charged 4 Amp Hour 80V battery in slot 1 and was able to drive the more off of the shipping cage. I am pleased with the power of this mower. I have cut my .5 acre yard twice and have only used a total of 48% of battery charge. I love that this more and my Greenworks 80v push mower, weed trimmer, and blower can use the same batteries. I highly recommend this equipment. It is professionally grade equipment with plenty of power and is relatively quiet.
The 42” riding mower has truly disappointed me with shutting down continuously; support is minimal at most; replacement parts took a few weeks causing more headaches than when I first needed to mow. Error codes overheating or other codes caused issues in cold weather alike. Waiting in 40 degrees now for this thing to start so I’m gripping on the review page!
Response from greenworkstools.comBy Greenworks, March 19, 2024
Dear valued Greenworks Customer,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
[This review was collected as part of a promotion.] My 80V zero turn mower with bagger has left a clean cut and no leaves. The bags filled faster than I expected but I'm getting better at anticipating how much is enough.
Update after using bagger accessory for autumn leaf removal. Love it. Maybe not quite as thorough as a high powered leaf blower but so much easier and quieter and it gets the job done. The mower blades chop the leaves so some of the pieces fall down into the turf. I found that if there's a thick layer of leaves then running over the yard with the bagger chute removed and the mulch plate installed and then re-installing them for a second run creates a much finer mulch suitable for garden beds. It also means I only need to empty the bags twice instead of 6 times. The chute and mulch plate are easy to swap on and off with just a philips screwdriver and small pair of channel lock plyers. The two bags are easy to remove and empty. Just keep an eye on the transparent section of the chute, and as soon as you see the leaves swirling around the bags are full. If the chute does get clogged it's very easy to unhook and clean out. Also the plastic hood over the bags doesn't really need to have the strap engaged every time as it stays fully closed even when the bags get over-filled. BTW, it's probably much less effective if the leaves get wet, so I'll mow them 4 or 5 times in the fall if rain is frequently in the forecast. I still use an electric leaf blower to get them away from trees and shrubs, etc, and for cleaning off the mower before putting it away.
We bought this tractor 3 yrs ago. Going from a 1/3 acre to over 1 acre of hilly yard I am throughly impressed. I had to figure out the best way to mow so I had enough battery. At first I was near 10% when through mulch mowing now it’s anywhere from 20-30% battery left. I clean after ever mow underneath. I love the braking feature when going downhill as it won’t let you speed to fast which helps on the steep banks(30* slope) which I go down. Love it! Only negative is the parking brake hasn’t worked since we got it.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Effective, Powerful
I purchased this mower in the spring of this year and wanted to go through a mowing season before rating it. I have a small, approximately 1/3 acre, lot but was tired of the pushing around a 21-inch mower. I can now mow my lawn much quicker, although it took a bit of adjustment to the zero turn which is a first time for me. The battery power is excellent and I can mow my property at least 3 times on a single charge with variability due to height and thickness of the lawn as this fluctuates through the season. This product has met my expectations.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe
I've had this mower a little under two months and yesterday it suddenly stopped working. I was on the phone with support yesterday and today and they were very helpful troubleshooting, but my issue can't be resolved remotely. They found a certified shop that will repair it, but I will be responsible for negotiatiing transportation with the shop and will be on the hook for the expense of getting their broken product there, which is 30 miles away.
I was very pleased with the mower up until about noon yesterday. But I am beyond disappointed that A) the mower broke down so soon after purchase - I think I only used it 15 times or so, and B) that their warranty only covers parts and labor and not the entire expense of repairing their faulty product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello TeeBee,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.