Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
391
4 Stars
195
3 Stars
102
2 Stars
49
1 Star
66
76%of customers recommend this product.
(
482 out of
635)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Posted by: Mara
Verified Purchase:Yes
With a small bathroom, I could not find a place for a Waterpik until my dentist said there was a portable model. It is expensive and difficult to hold to get the water to the proper angle. I won't have a final verdict until my next checkup.
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello Mara - We're sorry that you found it difficult to use. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful. https://youtu.be/l02dBOdOxtU
Written by a customer while visiting waterpik.com
Posted by: Deb box
Verified Purchase:Yes
I liked mine enough that when my husbands old non -waterpik was fading in power, he asked if I liked my waterpik. I said yes and I just ordered him a new one.
Written by a customer while visiting waterpik.com
Posted by: Mikeyman2
Verified Purchase:Yes
Easy hand hold. Comfortable . Better than other brands
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello Mikeyman2 - We are happy that the unit is working well for you and making life easier! Your feedback is important to us and we will make sure to pass it on to our Product Design Team.
Written by a customer while visiting waterpik.com
Customer Rating
1
Great concept— but it will not charge
on August 19, 2024
Posted by: MDavis
I loved the design and the cordless option.
Problem: both of my products have issues.The design is great the concept is great— but it does not work.
Problem: both of my products have issues.The design is great the concept is great— but it does not work.
The pressure is very low— it drops in pressure and starts and stops on one … the other waterpik I purchased—you can hear the motor but nothing happens.
I want to love this waterpik model —I am asking for help.
Response from waterpik.comBy Waterpik Product Support, August 21, 2024
Hello MDavis - Thank you for your feedback. We apologize for the issues you encountered. Our team has already contacted you to work out a solution. Thank you.
Written by a customer while visiting waterpik.com
Posted by: DianneB
Verified Purchase:Yes
Not impressed with this. Often I still have to floss after using it. Also have to keep my mouth closed or else water runs down the unit. So I turn it on and off to do the entire mouth.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 20, 2024
Hello DianneB - We're sorry you are unimpressed. We found the best advice is to put the flosser in your mouth before you turn it on. Then, look down into the sink as you go and keep your mouth slightly open so the water can drain. Here's a link to our how-to video that might be helpful: https://youtu.be/l02dBOdOxtU
Written by a customer while visiting waterpik.com
Posted by: Pat P
Verified Purchase:Yes
As a First time user of a Water pik. I find it awkward and not enough water to do the job, without refilling it, Maybe It will get easier as I practice. Also, not sure if the pressure is enought, but again, just learning.
I would recommend this to a friend!
Response from waterpik.comBy Waterpik Product Support, August 28, 2024
We're sorry you're finding the WP-580 awkward to use. It just takes some practice. Here is a link to a quick how-to video to help you with your technique. https://youtu.be/l02dBOdOxtU
Written by a customer while visiting waterpik.com
Posted by: Sam F
Verified Purchase:Yes
Cleans very well, but I can't get it to recharge. I've tried different chargers (with the correct voltage, etc). and plugs. I'd like to continue to use it, but the battery is nearly dead.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, August 28, 2024
We're so sorry for the difficulty that you've encountered! We would be more than happy to look into this for you and can open a warranty claim if needed. Please contact our customer service team by email at smreviews@waterpik.com or via telephone at 1-800-525-2274.
Written by a customer while visiting waterpik.com
Posted by: toozler
Verified Purchase:Yes
It seems to me that the high setting on this cordless model is not as strong as the high settings on the sink top models. The reservoir could stand to be a couple of ounces larger
I would recommend this to a friend!
Written by a customer while visiting waterpik.com