Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
411
4 Stars
208
3 Stars
106
2 Stars
51
1 Star
70
76%of customers recommend this product.
(
507 out of
668)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Posted by: IRobe
Verified Purchase:Yes
I find the buttons too sensitive, my previous model had switches which were a deliberate push. With the buttons I find I'm changing sensitivty by accident or switching on/off when I don't mean to. Appreciating this may be me and a learning curve but feel like it should be ok out of the box without being able to accidentally change sensitivity modes or on/off.
Response from waterpik.comBy Waterpik Product Support, March 3, 2025
Hello IRobe- Thank you for your feedback. We're sorry to hear about your experience. We understand there can be a bit of a learning curve, and it may take some practice. Your input is valuable to us and will be shared with our product development team. If you ever need assistance, please feel free to contact us!
Written by a customer while visiting waterpik.com
Posted by: KWB TX
Verified Purchase:Yes
This portable and easy-care product reduced my periodontal readings on my last visit!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: MaryCh
Verified Purchase:Yes
I just started using my water pik, it’s messy, but the shower is a good place to use it. I haven’t noticed an difference yet.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2
I Wanted to Like This, but ...
on January 26, 2025
Posted by: SidMur
The water reservoir is impossible to remove. The power is so light (even on high) that I need to floss after using. Returning it.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello SidMur - We're sorry to hear that you are not satisfied with the WP-580 model. To remove the reservoir, slide the reservoir release latch to the unlock position and then slide the reservoir down towards the base of the unit. If you ever change your mind and need assistance, please don't hesitate to call us at 1-800-525-2774 or email us at smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
1
Very disappointing
on January 25, 2025
Posted by: Upset user
I just got the Waterpik out of the box and tried to charge the device. It will not charge and I can not recommend this product. I am taking> am sending it back. Also, this product does not come with a battery charger. A lot of money for nothing
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, February 4, 2025
Hello - We are sorry you are disappointed and unable to charge the unit. The model comes with a two-year warranty. Did you try contacting us? We are here to help but need more details. Please email smreviews@waterpik.com or give us a call at (800) 525-2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Posted by: MoSh7
Verified Purchase:Yes
Not impressed. It doesn't hold a charge very long. It's super clunky/awkward to use. Had I seen it in-person before just buying it online (pics are deceitful) I wouldn't have bought it. I just didn't care for the "tank" systems with the cords.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, January 23, 2025
Hello MoSh7 - We're sorry you are not impressed and that you find the model awkward to use. If interested, we do offer a 30-day money-back guarantee. For more information, please call 1-800-525-2774 or email smreviews@waterpik.com. Thank you for sharing your feedback.
Written by a customer while visiting waterpik.com
Posted by: Lyn P
Verified Purchase:Yes
Seems the product would be good, but it only worked twice. Stopped charging and couldn’t get it to work again!
Response from waterpik.comBy Waterpik Product Support, January 22, 2025
Hello Lyn P -Thank you for reaching out to us. We're sorry to hear you're having trouble with charging your model. It comes with a two-year warranty, and we would be happy to assist you further. To proceed, we'll need some additional information from you. Please get in touch with us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.
Written by a customer while visiting waterpik.com
Posted by: Leland
Verified Purchase:Yes
Bulky for people with small hands. It does an excellent job at removing plaque and food particles. My teeth around the gums feel so smooth and clean. My dad bought the same model after hearing me rave about my WP-580. I'd buy again.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com