Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4 out of 5
4
(846 Reviews)
Open Ratings Snapshot
Rating breakdown 846 reviews
5 Stars
411
4 Stars
208
3 Stars
106
2 Stars
51
1 Star
70
76%of customers recommend this product. 
(
507 out of 668
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Customer Rating
5 out of 5
5
Great battery !
on October 10, 2025
Posted by: Don P
Verified Purchase:Yes
Works great, charge works more than a week and tips are easy to chang
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Great for travel s.
on October 10, 2025
Posted by: Jimmy S.
Verified Purchase:Yes
Works well but a little messy compared to the none portable ones. Why don’t you include a tube between the base and the pick. It would not need to be long or a collapsing one like the garden hose would make it easier to use.
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Charging problem
on October 6, 2025
Posted by: Glt423
Verified Purchase:Yes
Charging function stopped working after about 5 days. Could not get it to recharge.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 8, 2025
Hello Glt423- We're sorry to hear the unit stopped charging. It comes with a two-year warranty. To gather more information and possibly open a warranty claim if necessary. Please email us at smreviews@waterpik.com or call customer service at 1-800-525-2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
an excellent tool for maintaining oral health
on October 6, 2025
Posted by: Rue R.
Verified Purchase:Yes
Easy to use and maintain. Leaves my mouth clean and feeling fresh.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Waterpik model WP-580
on October 5, 2025
Posted by: David N
Verified Purchase:Yes
Easy to use. This product removes particles that can't be removed by brushing or flossing alone.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Would not buy again
on October 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
You can’t move it around to reach teeth as if not upright water can’t access machine bottom to spray.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 9, 2025
Hello Paula- Thank you for sharing your thoughts with us. We are sorry to hear you are not satisfied with the product. We will relay your feedback to our engineering team. In the meantime, here is a "How To" video that you may find helpful: https://www.youtube.com/watch?v=l02dBOdOxtU. Please reach out to us at 1-800-525-2774 or smreviews@waterpik.com if you need assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Great for travel and works well
on October 1, 2025
Posted by: dmcginnis
Verified Purchase:Yes
This waterpik is a nice choice to keep your teeth clean. I like that you can travel with it and it doesn't take up much space on my counter.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Must know!
on October 1, 2025
Posted by: Guylaine
Verified Purchase:Yes
Disappointed in this product, the unit is not strong enough , it does not stay charged long enough.
I bought it to travel , the old version is better than the USB charger . I would not buy another one unless it would be a regular outlet charging .
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, October 3, 2025
Hello Guylaine -We’re sorry to hear you're disappointed. While the pressure on this model isn't as strong as our countertop versions, it still remains effective. If you’re seeking a unit with more settings, a countertop model might be more suitable. We offer a 30-day money-back guarantee. For more information, feel free to email us at smreviews@waterpik.com or call (800) 525-2774 for assistance.
Written by a customer while visiting waterpik.com
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