Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4 out of 5
4
(846 Reviews)
Open Ratings Snapshot
Rating breakdown 846 reviews
5 Stars
411
4 Stars
208
3 Stars
106
2 Stars
51
1 Star
70
76%of customers recommend this product. 
(
507 out of 668
)
Best Buy Privacy Policy
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Customer Rating
5 out of 5
5
Perfect!
on March 17, 2026
Posted by: DSW911
Verified Purchase:Yes
Love this version of Waterpik. The ease of rotating the pik makes this my favorite,
Also love the clean look of the all white unit.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
My Waterpik
on March 16, 2026
Posted by: Kay Bee
Verified Purchase:Yes
Love it / had one prior to this purchase --- had it over 3 years, it started to not to hold a charge
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Not happy
on March 15, 2026
Posted by: Patri
Verified Purchase:Yes
After a few uses turn on by its self and ran till battery died. It would not shut off any way we tried.
Response from waterpik.comBy Waterpik Product Support, March 18, 2026
Hello Patri- We're sorry to hear that the unit isn't working. It comes with a two-year warranty, and our customer service department has already processed a replacement for you on 3/18/26. If you need any further assistance, please email us at smreviews@waterpik.com or call us at 1-800-525-2774. Thank you.
Written by a customer while visiting waterpik.com
Customer Rating
3 out of 5
3
USB connection degrades water stream force.
on March 14, 2026
Posted by: GMBJD
Verified Purchase:Yes
Had a plug-in water pik for years and liked it very much. The new one I just purchased has the usb connection and the water stream is not nearly as “strong” as the former one. Not happy with it.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 18, 2026
Hello GMBJD- We understand your concerns! Although the pressure is not as strong as our countertop models, it is still effective. Our cordless models are designed to be compact for travel or for those with limited counter space, which results in a smaller pressure range. If you're looking for more intensity or range, a countertop model might be a better fit. We're sorry to hear that this product didn't meet your expectations, and we offer a thirty-day money-back guarantee. If you have any questions or need assistance, please reach out to our customer support team at 1-800-525-2774 or smreviews@waterpik.com.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Hygienic, well designed and fits the bill
on March 13, 2026
Posted by: Dorin
Verified Purchase:Yes
Easy to fill, clean , charge. Well designed and executed product
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
A Great Supplement to Flossing
on March 10, 2026
Posted by: Pete G S
Verified Purchase:Yes
This product works well to supplement flossing to help keep the areas between teeth, and between teeth and gums, clean of food residue. I suggest first using in the shower until you get used to it, as water will squirt out of your mouth if you open at the wrong time. I am very happy with this product.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Never again
on March 7, 2026
Posted by: Two state man
I have purchased 2 of these units n the past year. The first one stopped pumping water 6 months after purchase. Bought the 2nd one 4 weeks ago and now it will not take a charge.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, March 10, 2026
Hello Two state man- We’re sorry to hear your unit stopped charging. The product comes with a two-year warranty. To gather more information and possibly open a warranty claim, please email us at smreviews@waterpik.com
or call Customer Service at 1-800-525-2774 for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Really is a great product!
on March 2, 2026
Posted by: Jenny49
Verified Purchase:Yes
For years, my dentist has told me to get one. I’ve stalled and stalled. My teeth are sensitive, so when any food doesn’t get flossed away, I’ll feel it the next day. Over the past few weeks, I have felt a big difference. I love this particular oil. I love that it’s cordless and it’s so easy to refill too!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
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