Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
411
4 Stars
208
3 Stars
106
2 Stars
51
1 Star
70
76%of customers recommend this product.
(
507 out of
668)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Customer Rating
1
Stopped Working After First Charge — Very Disappoi
on April 26, 2026
Posted by: AndreiJ
I really enjoyed using this water flosser and was genuinely impressed at first. I used it daily for about 20 days (approximately 20 uses total), and it worked very well during that time. I would have confidently given it a 5-star rating and recommended it to others.
However, when it came time for the first recharge, the device stopped working completely. The battery indicator simply blinks, and the unit does not function at all. It appears to be either a battery issue or a system malfunction.
It’s very disappointing because the product is practically brand new and has only been used a limited number of times.
I truly like this type of dental care system and would still recommend it — but unfortunately, due to this issue, I can only give it 1 star for now. I would greatly appreciate it if the manufacturer could replace it with a properly functioning unit.
However, when it came time for the first recharge, the device stopped working completely. The battery indicator simply blinks, and the unit does not function at all. It appears to be either a battery issue or a system malfunction.
It’s very disappointing because the product is practically brand new and has only been used a limited number of times.
I truly like this type of dental care system and would still recommend it — but unfortunately, due to this issue, I can only give it 1 star for now. I would greatly appreciate it if the manufacturer could replace it with a properly functioning unit.
Response from waterpik.comBy Waterpik Product Support, April 28, 2026
Hello AndreiJ- We’re sorry to hear you are disappointed and the unit stopped charging. This model is covered by a two‑year warranty. To gather more information and determine whether a warranty claim is needed, please email us at smreviews@waterpik.com or contact Customer Service at 1‑800‑525‑2774 for assistance. Thank you.
Written by a customer while visiting waterpik.com
Posted by: FGM 1
Verified Purchase:Yes
Hand held cordless waterflosser is great and I really like the ability to adjust the water pressure. My teeth have never felt so good.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Goofer
Verified Purchase:Yes
Works great. So happy that this product was recommended to me. So much better than flossing alone.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Steviegee55
Verified Purchase:Yes
An excellent device for oral hygiene after extensive oral surgery. Easy to use and quick charging
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: The Golden Cub
Verified Purchase:Yes
The waterpik works well BUT, the plastic water housing is a bit difficult to remove resulting in a mess on the vanity almost every time.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Posted by: Lynnieb
Verified Purchase:Yes
Cleans so much more that when I floss. And after I brush, it ensures my gums are clear of leftover food!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Dawhog
Verified Purchase:Yes
Love it, easy to use, mouth feels much cleaner. I use it everyday.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: JuiceJPF
Verified Purchase:Yes
My Dentist and Dental Hygienist have been after me for 2 years to use a WaterPik product to reduce plaque. I found a good deal on this unit and have discovered I LOVE using it! I love how portable / small footprint this product is. Furthermore, My gums and teeth feel amazing after using this product and I look forward to my sessions after brushing. Well done WaterPik!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com