Liked this flosser until the battery stopped dead after about one year. This had the magnetic battery charger. Last night it would not work, even though I was sure it had a charge, and it got VERY HOT to the touch - scary! Trying to charge it with magnetic charger resulted in a strange high-pitch noise - also scary. So disconnected everything and let it cool down outside overnight due to worry of fire. I am buying a different model today and I will be avoiding that magnetic charger - I think the engineers should investigate. Seems dangerous to me now, grateful I did not have a fire or explosion.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, June 1, 2026
Hello Pat12- We’re very sorry to hear about your experience. This is certainly not what we expect. Your review has been shared with our engineering team for further evaluation. We’d really appreciate the opportunity to learn more about what happened so we can investigate and assist you directly. Please contact our Customer Service team at 1-800-525-2774 or email smreviews@waterpik.com. Our team is here to help.
disappointed so far. Was hoping the pressure would have been greater. When charging there is not an indicator to tell you its charging or fully charged. Just disappointing.
I love that this is a portable/chargeable Waterpik. It cleans and flosses my teeth efficiently. Although I could use slightly more pressure, I've enjoyed it so far. All I need to do is order the Pik Pocket tip, and I'm set.