Customer reviews from waterpik.com
Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Average customer rating
4
(846 Reviews)
Rating breakdown 846 reviews
5 Stars
411
4 Stars
208
3 Stars
106
2 Stars
51
1 Star
70
76%of customers recommend this product.
(
507 out of
668)
Customer Reviews for Waterpik - Cordless Advanced 2.0 Water Flosser with 3 Settings, 4 Tips & Travel Bag, ADA Accepted - Black
Posted by: exET1SS
Verified Purchase:Yes
The WaterPic is still new to me. It functions well, and cleans well, but is a very different way of cleaning. The only thing I would like to change is the on/off control; I would prefer trigger control, i.e. a button that turned the machine on when pressed and held, but let it stop when released.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Baba Bouy
Verified Purchase:Yes
Water pick is OK but uses water too fast have to refill 2 to 3 times, also power for me is not too strong.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello Baba Bouy- We're sorry to hear you're not satisfied with the Cordless Advanced 2.0 model. It's designed to be compact for travel and small spaces, so some users may need to refill the reservoir. If refilling is difficult, we suggest a countertop model. While the pressure isn't as high as our countertop models, it's still effective. We offer a 30-day money-back guarantee. For more info, please email us at smreviews@waterpik.com or call 1-800-525-2774.
Written by a customer while visiting waterpik.com
Posted by: The perfect gift
Verified Purchase:Yes
Best water pik ever created. I love it. I hope to buy more products.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: Debbiedo
Verified Purchase:Yes
I bought because of the name and that I could remove the bottom to clean. It is hard to remove the bottom and medium isn't enough pressure but high is too much, low is barely anything.
No, I would not recommend this to a friend.
Written by a customer while visiting waterpik.com
Customer Rating
2
Not so great after all
on July 5, 2026
Posted by: C. Johnson
I bought this to travel with and I wish I had used it more before I left. I would have sent it back. I fear I am too late Although I like that it’s wireless, the water pressure is very poor. I bought the pockitpik flossers thinking that would improve the pressure, but it has not. It acts as if the battery is not at full strength even after charging. It stops if it buys up against the tooth.
The magnetic charger is an epic failure. It falls off with the slightest touch. Just moving it on the counter and it falls off.
Response from waterpik.comBy Waterpik Product Support, July 8, 2026
Hello C.Johnson- Thank you for your feedback. We're sorry to hear you're not happy with the WP-580. The Pik Pocket Tip is a specialty tip designed for periodontal pockets and may require precise placement during use. If you're looking for a tip for everyday use, we recommend the Precision Handheld Cordless Tip or Plaque Seeker Tip. For charging, please make sure the charger is firmly attached to the front of the unit at the Waterpik emblem. If you need additional assistance, please contact us at smreviews@waterpik.com or 1-800-525-2774.
Written by a customer while visiting waterpik.com
Posted by: Diane6
Verified Purchase:Yes
I like this hand held water pik. I wish it was easier to take apart.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Posted by: lwikes8
Verified Purchase:Yes
The Waterpik™ WP-580 keeps my teeth and gums clean. It is extremely is to use, holds a charge for a long time, and it comes in multiple colors which helps if you have other family members who want their own reflecting their style.
Written by a customer while visiting waterpik.com
Customer Rating
1
Crappy design.
on June 30, 2026
Posted by: Are You Serious
What a dumb product. I haven’t even tried to use it yet. It has a magnetic charge connection on the Waterpik and no charger on the other end. Neither end works. Dump the magnetic thingy for a USB3 connection and give me a charger. Your product engineers who designed this should be surplused.
I asked my wife to order this for me; I should have had a look at it before it was ordered. I’m in my 70s and this is my first product review, that’s how bad it is.
No, I would not recommend this to a friend.
Response from waterpik.comBy Waterpik Product Support, July 2, 2026
Hello - Thank you for your feedback. We're sorry to hear the WP-580 did not meet your expectations. We stand behind the quality of our products and will share your detailed feedback with our Engineering team for consideration. The charging cable is designed to attach magnetically to the charging contacts located on the base of the unit near the Waterpik logo. If you're experiencing difficulty with the charger connection, or if you're interested in our 30-day money-back guarantee, please call 1-800-525-2774 or email smreviews@waterpik.com for more information.
Written by a customer while visiting waterpik.com