Perfect grill, but I need to replace it each year due to the heat plate rusting, thankfully it's cheap (replacement part + shipping is about the same price as buying a new one). This is my 5th grill. (If you don't replace the heat shield the food tastes like propane)
I bought this grill in a pinch thinking it would grill a couple steaks and boy was I wrong. Put it all together and put a new propane bottle and let it go full burn for 20-30 min. Put the steaks on for my little girl who wanted grilled steaks for her birthday and I got steaks that were gray no grill marks even on its highest setting. If u have time to burn through half a bottle or more of propane and want the worst grilled steak experience this is ur grill
No, I would not recommend this to a friend.
Response from CharbroilBy SME, July 30, 2024
We do apologize to hear of your experience, please call us at 1-866-239-6777 Mon-Sat: 9AM - 7PM EST so may assist you further.
I have given this grill an average rating because I never used it, so I don't know if it's good or poor. The problem was that the on-line description of the product said "Assembly -- No," but it arrived needing considerable assembly, including of ignition parts and quite small parts. Being an older person with little patience or skill to assemble such things, I just chalked it up to lesson learned and put it away. Accordingly, I can't really recommend it to anyone.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, September 17, 2021
We're very sorry to hear of the frustrations. Whenever an issue is encountered please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to help.
Bought a new one for the simple reason I wore the old one out. Have had this piece for years and wore the burner holes out. Placing a baking tray under the unit relly helps keep everything clean.