Customer reviews from shopyalehome.com
Yale - Assure Lock 2 with Wi-Fi, Touchscreen Smart Electronic Door Lock with Keyless Entry and Remote Access - Satin Nickel
Average customer rating
4.3
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
42
4 Stars
7
3 Stars
6
2 Stars
2
1 Star
5
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Yale - Assure Lock 2 with Wi-Fi, Touchscreen Smart Electronic Door Lock with Keyless Entry and Remote Access - Satin Nickel
Posted by: Chux
from Colorado
Gender:Male
Verified Purchase:Yes
This thing eats through batteries. My second Assure Lock to from Yale. No problem with the first, but this one is unusable. I go thru a set of batteries in 4 days. Nothing fixes it. Changed setting, reinstalled, etc. no change. Have pulled it out and replaced it back with the old one.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Be prepared to buy batteries
on October 19, 2025
Posted by: Avg24
Drains batteries fast. I tried switching to rechargeable batteries and it seems Yale put out an update or something because even with freshly charged batteries, I am getting the daily critical battery alert. You cannot disable this alert. You will get a daily email and app notifications.
The first time I used rechargeables, it was great. Lasted longer than regular batteries. But Yale must have an agreement with the battery industry or something because this is ridiculous. Every three months, minimum, you will have to replace the batteries. EVEN IF YOU DON'T USE THE ELECTRIC LOCK OR TOUCH!
I gave up and put in lithium batteries even though Yale specifically requests alkaline.
I regret this purchase, but after coming from NestYale locks, I thought these would be just as good.
If the lithium batteries die before a year, I'm dumping these locks and switching to something else. (very likely)
FYI, I was using Energizer Max for regular battery replacements and Tenergy Premium for the rechargeables. Currently trying Energizer Ultimate. And it's not my wifi, very good strong signal there...
The first time I used rechargeables, it was great. Lasted longer than regular batteries. But Yale must have an agreement with the battery industry or something because this is ridiculous. Every three months, minimum, you will have to replace the batteries. EVEN IF YOU DON'T USE THE ELECTRIC LOCK OR TOUCH!
I gave up and put in lithium batteries even though Yale specifically requests alkaline.
I regret this purchase, but after coming from NestYale locks, I thought these would be just as good.
If the lithium batteries die before a year, I'm dumping these locks and switching to something else. (very likely)
FYI, I was using Energizer Max for regular battery replacements and Tenergy Premium for the rechargeables. Currently trying Energizer Ultimate. And it's not my wifi, very good strong signal there...
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: Mark
Verified Purchase:Yes
Ordered 2 locks. One installed fine but the motor to drive the bolt on the 2nd one was DOA. Support has yet to ship a replacement. So, the locks are just ok - support is far too slow!
Written by a customer while visiting shopyalehome.com
Posted by: Munna
from Chattanooga, TN
Gender:Male
Verified Purchase:Yes
Great smart lock, what I was looking for. It works with Alexa, Google and Apple platforms. You can share digital keys for guests as well which is cool.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
2
Good, but…
on October 7, 2024
Posted by: Cb1123
from DFW
Gender:Male
I bought this lock a few months ago and was excited to upgrade my previous keypad lock to a smart lock. However, the batteries on this device die constantly and I have to replace them every month. I thought this was just due to it being a smart lock, however the smart features I was hoping for, HomeKit specifically, do not work. I cannot set up home kit and have to use the app exclusively.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: MJ
from Bozeman, MT
Gender:Male
Verified Purchase:Yes
I have original Assure on another door. I really like the increased functionality in the app. Good improvement. Just follow instructions very carefully when doing setup.
Written by a customer while visiting shopyalehome.com
Posted by: JG
from Charlottesville VA
Gender:Male
Verified Purchase:Yes
I am replacing version 1 locks with this version 2. So easy. Install was simple and well explained. Nice to now have the WiFi modules in the lock and not a wall wart. Integrates with the August app seamlessly. Simple istall and simple app set up.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Posted by: Brianmd
from Portland, Oregon
Gender:Male
Verified Purchase:Yes
pretty straightforward install. Most difficult thing was learning that I had to invite family as "guests" to provide access to all Yale locks in the house. But super pleased with how well it works and looks great!
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com