Customer Reviews for Bissell - CleanView XR Pet 300W Cordless Vacuum, 3797V
Customer Rating
1
Just don't waste your time and money
on December 19, 2025
Posted by: A
Gender:Male
I wish there was no star rating. This is by far the worst vacuum I've ever got; I'm returning it. It makes noise only while just pushes dirt around and good at trapping fur or dirt to it to just dump it all once turned off. Really a bad product.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, December 22, 2025
We’re sorry to hear this vacuum didn’t meet your expectations. That’s not the experience we want for our customers, and we’d like to help make it right. Please reach out to our team at support.bissell.com so we can troubleshoot and discuss options. Your feedback is important and helps us improve our products.
I was excited when I purchased this because it’s lightweight and cordless, but it’s almost non-usable. I have a pit pull who doesn’t even have that much hair, but when I vacuum all of the hair/dirt gets clogged/stuck in the stick instead of making it to the filter container. There is no way to empty the hair from the stick/long tube and so after one use I feel it’s not usable.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Will, BISSELL Consumer Care, December 15, 2025
Sorry to hear about this experience Karen! This is certainly not what we expect. Please contact us at support.bissell.com so we can help get this resolved!
Good stick vac, but the battery could last a little bit longer before needing charging and the dust collection chamber can be a little better designed. It seems too small and clogs the filter easily.
This is a nice stick vac for hard flooring. Very light weight and able to do overhead cleaning with the want. Not easy to push on low pile rug so that is why I gave 4 stars. Was able to purchase an extra battery which is nice to have.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, November 18, 2025
Thank you for sharing your feedback on the Cleanview® XR Pet 300W Stick Vacuum! We’re glad to hear you like its lightweight design and versatility for hard floors and overhead cleaning. For low pile rugs, switching to the highest suction setting and using a slower push can help improve maneuverability. If you ever need more tips or support, feel free to visit bissell.com/support.
I like the vacuum comparatively to other brands. Picks up well with its unique brush design for wood floors. The reason I gave this a 3 is the charging process. 1. you have to remove the battery form the vacuum to charge it. 2. when using the charging station, the mounting of the battery charge indicator faces the wall so you cannot see the charging progress. If this could be charged like others I have had, without removing the battery with clear visibility to the charging status, I would give this a 5
Good price point. Small canister to collect debris, opening from suction to canister gets clogged easily with pet hair before the canister is even full, very short battery life, not great for carpet that isn't super short. Ideal for small places that don't have carpet. Not as advertised for pets or carpet ability. I hope they come out with a longer lasting battery. We bought a second battery to make cleaning more functional.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 18, 2025
Hi Robin, thanks so much for your detailed feedback on the Cleanview® XR Pet Stick Vacuum. We’re sorry to hear it hasn’t performed as expected for pet hair and carpeted areas. While it’s designed for lightweight convenience, we understand how frustrating clogs and short battery life can be. If you’d like help with maintenance tips or clog prevention, please reach out at https://support.bissell.com. You may also want to check out the new BISSELL PowerClean Furfinder!